Process Analyst
Title: Process Analyst (2 needs)
Duration: 3+ months
Location: Remote – must be comfortable working in central time zone
Must Have
Duration: 3+ months
Location: Remote – must be comfortable working in central time zone
Must Have
- Experience with process documentation
- Experience with RACI charts or similar framework
- Building diagrams through the use of Visio
- Strong communication – verbal and written
- Either collect, advise, or create documentation and include in a IT Process Repository
- Engage with IT process owners to document processes, including 1) process flows diagrams 2)RACI charts and 3) any glossary definitions.
- IT process owners will have varying degrees of process development skills. Several scenarios may exist:
- Facilitate process workflow sessions
- Consultation on how to create process flow, Raci documents
- Consultation on existing process (not expected to be an expert in IT only process level thinking)
- Consultation with process owners to identify areas for improvement
- Collection and placing of deliverables in a central process repository
- Assist teams in process gap analysis
- Advise in any change management recommendations / thought leadership for Day 1 readiness
- Collaborate with management to identify areas for continuous improvement
- 2+ years of process management / design / architecture and process improvement experience
- Experience with RACI
- Excellent skills in Visio, Excel, Powerpoint, Teams and Onedrive
- Excellent communication and collaboration skills
- Strong analytical and problem-thinking skills
- Demonstrated ability as self-starter and individual contributor
- Demonstrated ability to present to various teams, Leadership and audiences
- IT EXPERIENCE IS NOT REQUIRED, but nice to have
- Bachelor’s Degree
- Six Sigma/Lean or similar process improvement certification
- Experience managing projects and leading change management processes, experience with agile methodology
- Strong business acumen
- Previous experience with auditing, governance and knowledge support
-
Seniority level
Associate -
Employment type
Contract -
Job function
Management and Manufacturing -
Industries
Staffing and Recruiting
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