Production Assistant (Fully Remote, EST Timezone)

We are a pioneering tech-powered creative agency at the forefront of the creator marketing revolution. We specialize in launching high-impact campaigns for global brands and we’ve worked with the likes of Nike, L'Oréal, and eBay. Our shift from a media production company to a platform-centered business underscores our enduring commitment to empowering creators worldwide, enabling them to monetize their passions 🤑

Following our recent successful $10 million Series A funding round, we have launched the Kyra Platform. This innovative dual-purpose platform enables creators to monetize their passions and provides brands a unique marketplace for launching trend-aligned campaigns that maximize ROI. The Kyra Platform is redefining collaboration between brands and TikTok creators. Check out our recent success stories here

Salary: $45,000 per annum

Reporting to: Campaign Manager

Location: This is a fully-remote role - please note that we require candidates in the EST timezone.

🚀 What you’ll be doing:

✉️ Field Creator Communications: Act as a liaison between the creators and the production team, ensuring clear and timely communication.

📚 Upkeeping Production Bible: Maintain and update the production bible with relevant information, guidelines, and resources.

🛠️ Fielding Tech Issues: Address and troubleshoot any technical issues that may arise during the production process.

📦 Asset Management: Ensure all necessary assets are properly uploaded to the designated platform.

🔄 Feedback Loop: Send feedback to creators after Content Manager (CM) reviews their submissions, ensuring constructive and actionable feedback.

📦🔍 Shipping and Inventory Management: Monitor and report shipping status to ensure all required materials are in place for production.

💼 Ad Code Management: Manage and distribute ad codes as required for campaigns.

💰 Billing and Budget Oversight: Assist in managing billing processes and help maintain the production budget, including inserting creator fees to ensure compliance with budgetary constraints.

📊 Daily Reporting: Provide daily production status updates to the Content Manager, enabling them to communicate effectively with the client.

🛠️ Required Skills:

• 1 to 3 years of relevant work experience in a similar role.
• Proficiency in Asana, with a demonstrated ability to organize and track tasks efficiently.
• Strong command of Google Suite for document creation, collaboration, and organization.
• Proficiency in TikTok, including knowledge of its functionalities and trends.

Additional Qualifications (Preferred):

• Familiarity with other project management tools and platforms.
• Basic knowledge of video editing or content creation tools.

🙌 What we’ll offer you:

🏠 Remote working: we operate a fully remote working model - with the option to work from our co-working spaces

⏰ Flexible working: we trust our team to own their time to balance work and life!

🏖️ 25 days vacation plus public holidays (pro-rated for the duration of the contract)

😌 Paid Wellness Leave: if you’re unwell we offer up to 4 weeks sick leave at full pay (pro-rated for the duration of the contract)

🩺 Health Insurance

👋 Remote/Online onboarding: you will have regular catch ups with your manager and team during your onboarding (and after) to make sure that you're fully supported in your role

💻 Your Development: we will support your professional growth via an annual personal training and development budget

🌱 Employee Assistance Program to support your personal needs in and out of work 💚

A chance to be part of a fun, creative, supportive and diverse team 💫

🕵️ Hiring Process (Remote)

1. ‘Story Swap’ with our Creative Producer- so we can learn more about your career journey & you can learn more about us (30 mins.)
2. Capabilities Interview with our a senior member of the Production team (30 minutes - 1 hour)

💟 Support

• If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you.