Production Support (Hybrid)

Location: Plano, Texas

Job Type: Permanent

Compensation Range: $80,000 - 90,000 per year

Join our client's dynamic team as a Production Support specialist in Plano, TX.

We are seeking a talented individual who thrives in a fast-paced environment and excels at resolving technical issues to ensure the smooth operation of our client's production systems. The ideal is passionate about technology, possesses strong problem-solving skills, and enjoys collaborating with cross-functional teams.

Responsibilities:

• Understand customer requirements and project KPIs.
• Implement various development, testing, automation tools, and IT infrastructure.
• Plan team structure, activities, and involvement in project management activities.
• Manage stakeholders and external interfaces.
• Set up tools and required infrastructure.
• Define and set development, test, release, update, and support processes for DevOps operations.
• Review, verify, and validate the software code developed in the project.
• Apply troubleshooting techniques and fix code bugs.
• Monitor processes during the entire lifecycle for adherence and update or create new processes for improvement and minimizing waste.
• Encourage and build automated processes wherever possible.
• Identify and deploy cybersecurity measures by continuously performing vulnerability assessments and risk management.
• Manage incident management and root cause analysis.
• Coordinate and communicate within the team and with customers.
• Select and deploy appropriate CI/CD tools.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).
• Mentor and guide team members.
• Monitor and measure customer experience and KPIs.
• Manage periodic reporting on progress to management and customers.
  
  
  

Qualifications:

• Experience level: Experienced
• Education: Bachelors (required)
• 3+ years of project work experience, with cloud experience and certifications being advantageous (AWS specifically preferred).
• Experience as a DevOps Engineer or similar software engineering role.
• Proficient with git and git workflows.
• Good knowledge of Ruby or Python.
• Working knowledge of databases like MongoDB and SQL.
• Problem-solving attitude.
• Collaborative team spirit.
  
  
  

JOBID: 1058855

#PL

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.