Program Assistant, Monterey KSSP/FF

Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Flexible schedules depending on the position (some offering hybrid)
• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
• Dental insurance 100% employer paid for HMO coverage plan (employee-only)
• 401(k) retirement plan with an employer match up to 4%
• 11 paid holidays per year and a generous paid time off policy
• Five paid winter holidays (between Christmas Eve & New Year's Day)
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure
  
  

Compensation

• In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
• This position is eligible for a $1/hr bilingual differential.
  
  

Role Summary

The primary purpose of this position is to provide administrative support to the program and be responsible for record management services focusing primarily on data entry and maintenance, preparing data for reports, and creating and updating relative contact logs and family builds. This position provides various administrative, and staff support services at the program level. The program assistant uses judgment based on experience to evaluate situations, develop solutions, and works collaboratively and independently to achieve assignment outcomes under program leadership

• Greets visitors, takes telephone calls, and refers visitors and callers to appropriate staff or offices.
• Support the office administrative team with tasks as needed to ensure the smooth operation of the office, including but not limited to ordering supplies, operating a variety of standard office machinery, and maintaining inventory of office supplies, books, food, and beverages.
• Coordinates, plans, and executes community events and agency functions.
• Ensures that updates and generated reports are timely and accurate.
• Updates and maintains client information in the required database(s).
• Accounts for various documents for tracking purposes, telephone inquiries, training events, purchasing/returns, and generates reports as necessary.
• Creates and updates relative contact logs; prepares, edits, and mails Seneca letters as needed; enters, maintains, and updates the program database; and runs queries continuously.
• At a minimum, a high school diploma is required; a bachelor’s degree is preferred.
• Related professional experience will be considered instead of education.
• Bilingual (Spanish), required.
• Program-related support experience is preferred.
• Experience with the dynamics of kinship, foster and adoptive families, and special needs children preferred.
• Experience in office support work, including live scanning, records, and data familiarity, is preferred.
  
  

Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of the first vaccine dose on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process that includes fingerprinting and a health screening.

Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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