Program Manager

Overview

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company that specializes in global climate technologies. It operates in the Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controls; energy services and building automation.

Position: Program Manager

Location: Remote

Duration: 6 Months

Job Type: Contract

Work Type: Remote

Job Description

This Change Manager will:

• Focus on the people side of change, understanding the change impacts of new business processes, systems and technology
• Guide project teams through our standard work, amending and customizing solutions as needed
• Work across highly matrixed teams of business leaders and IT professionals to provide guidance, develop change management strategies, schedule tactics and implement action plans to ensure employee adoption and usage of the new tools
• Coach senior leaders and executives to help them fulfill the role of change sponsor
• Increase benefit realization, value creation, ROI and the achievement of program goals
  
  

Roles And Responsibilities

• Apply change management processes and tools to create a strategy to support adoption of the changes required by major IT initiatives
• Design, develop, and write program-related communications to be delivered to all stakeholders
• Identify key stakeholders and conduct impact analyses
• Support training efforts by helping refine the training strategy, gather document requirements and support the design and delivery of training programs
• Assess change management effectiveness as the program evolves
• Identify and manage anticipated resistance
• Consult and coach project teams and leaders
• Create actionable deliverables for the communications plan and training plan
• Support and engage senior leaders
• Coordinate efforts with other specialists within the company and on adjacent teams and roles
• Integrate change management activities into project plan
• Evaluate and ensure user readiness
• Help manage stakeholders
• Define and measure adoption success metrics and monitor change progress
• Contribute to toolkits and other change management resources
  
  

Skills And Qualifications

• Proven success as a change manager for large-scale IT initiatives within a large corporation
• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and verbal
• Ability to clearly articulate messages to a variety of audiences
• Excellent active listening skills
• Strong team building and relationship building skills
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity for ownership and perseverance
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Change management certification or designation is a requirement
  
  

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.

TekWissen® is an equal opportunity employer supporting workplace diversity.