Project Manager

*Please note, this role is remote, but candidates are required to be in the Greater Philadelphia area and able to report onsite as needed in Philadelphia, PA.

As a Project Manager, you will play a critical role in supporting the growth of small businesses and entrepreneurs, focusing on driving economic development and helping businesses thrive.

In this role, you will:

• Serve as the primary point-of-contact (POC) for grant winners, providing guidance and support throughout their journey.
• Deliver exceptional customer service and maintain continuous outreach to ensure a positive experience for recipients.
• Build and maintain strong relationships with multiple small businesses per round, assisting them from start to finish in their engagement with the program.
• Facilitate the setup of consultations for coaching and tech makeover services for recipients.
• Manage recipient data within Salesforce, ensuring all documentation, commercial orders, and outreach notes are accurately recorded and maintained.
• Utilize data intelligence dashboards to gather and analyze data relevant to the program's progress and recipient success.
• Collaborate with various departments to keep them informed of the status and progress of recipients.
• Oversee the award delegation process, ensuring the timely execution and completion of awards.
• Work with cross-functional teams to build and manage advertising campaigns using tools such as D365, Unified Planner, and OneTIM.
• Develop detailed project plans, timelines, and schedules, ensuring that each stage is completed on time, within budget, and to the company’s quality standards.
• Lead project teams, select supporting staff, and manage resources effectively to meet client and company objectives.
• Negotiate with contractors and suppliers to procure necessary materials and services.
• Report project progress to senior managers and clients, addressing any risks and mitigating delays to ensure successful project completion.

This role requires a proactive and organized individual with strong communication skills and a commitment to supporting small businesses through impactful and well-executed projects.