Are you the person who organizes, coordinates, and makes things happen in and outside of the office? Do you love solving problems, working with colleagues and clients alike, and being the backbone of a fast-moving, industry-leading organization? If so, then we want to hear from you.
This is an excellent opportunity for someone who is highly organized, detail-oriented, enthusiastic and a people-person with a service mindset.
This role will report directly to the Director of Client Operations and will have a broad range of responsibilities. The position combines client service, operations, and project management responsibilities.
We are looking for a candidate who has a high standard of excellence and a polished and professional approach to their work. This is an excellent opportunity for a "go-giver" who is highly organized, thorough, careful, supportive, and ready to roll up their sleeves and support RAIN Group operations and client initiatives.
About You
You have:
Positive and entrepreneurial attitude
A passion for helping and supporting others
An independent drive that thrives on achievement
Excellent organizational skills and detail orientation
A practical and resourceful approach to solving problems
Adaptable and able to react to change quickly
Responsibilities
Activities will/may include:
Onboard and provide ongoing operational and administrative support for a subset of RAIN Group clients.
Customize a Monday.com (or similar) Project Plan.
Manage the execution of the Project Plan with all key internal stakeholders.
Hold key stakeholders to account while maintaining a positive relationship.
Positively & enthusiastically engage RAIN Clients and provide them with accurate information and regular communications at speed.
Execute operations and administrative tasks during the project management.
Coordinate client and delivery team schedules and logistics.
Directly respond to, address, and resolve inbound client requests related to RAIN Group’s products and services
Support RAIN Group’s consultant and facilitator team to ensure their success with each client
Handle other ad hoc requests, both internal and for clients, as they arise
Specific skills
Superior organizational skills
Client / Customer centric attitude
Attention to detail and the ability to calmly juggle multiple critically important requests
Technology proficient
Proficiency with Microsoft Office suite – Word, PowerPoint, Excel, and Outlook required
4-year college degree
Strong work ethic and problem-solving; logical
Business acumen
Compensation and Benefits
The estimated starting base salary for this role is $50,000 -$55,000.
Exact compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographic location.
We offer health insurance, dental insurance, short and long-term disability insurance, group life insurance, a 401k and a generous mix of all-purpose vacation, sick, and personal days.
About Us
RAIN Group is a global sales training and consulting company that helps leading organizations improve sales results. Founded in 2002, we are experiencing significant growth and have established a reputation as a world-leader in sales training and consulting.
We take our company values seriously: Client Results, Excellence @ Speed, Openness and Commitment to the Success of Others
RAIN Group is an Equal Opportunity Employer.
Seniority level
Associate
Employment type
Full-time
Job function
Project Management and General Business
Industries
Business Consulting and Services and Professional Training and Coaching
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