Public Notice for Direct Hire (DMI) - Information Technology Specialist (Applications Software)

Duties

Summary

As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. Join our team to use your talent, training, & passion to help CDC continue as the world's premier public health organization. Visit www.cdc.gov

Requirements

Qualifications

Basic Qualifications: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to Basic Qualifications above, Minimum Qualifications must be met: GS-7: At least 1 year of graduate-level education OR Superior academic achievement (See Education section) OR At least 1 year of specialized experience, equivalent to the GS-05 grade level in the Federal service, to include experience analyzing and assisting in the development of file structures; evaluating software already in use; and documenting test results and assisting with the modification of program code to debug programs OR A combination of education & experience GS-9: At least 2 years of progressively higher-level graduate education leading to a master's degree or master's or equivalent graduate degree OR At least 1 year of specialized experience, equivalent to the GS-07 grade level in the Federal service, to include experience developing and administering quality control, data verification processes, files conversion and consolidation, testing and maintenance and backup requirements; maintaining application programs and PC data processing systems and designs user interfaces; and analyzing problems and identifies solutions OR A combination of education & experience GS-11: At least 3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree OR At least 1 year of specialized experience, equivalent to the GS-09 grade level in the Federal service, to include experience performing IT support for software computer applications (e.g., Application Design, Implementer, & Development); and utilizing software tools (e.g., SharePoint, Microsoft Office 365 Suite, Application Production Support) OR A combination of education & experience GS-12: At least 1 year of specialized experience, equivalent to the GS-11 grade level in the Federal service, to include experience performing analysis, implementation (e.g., case management implementation), design and development of business processing systems (e.g., ASP Classic, ASP.NET, .NET Core, Customer Relationship Management (CRM), and Database Operations); utilizing software tools (e.g. SharePoint, Microsoft Office 365 Suite, Application Production Support); and resolving hardware and software problems by performing quality assurance software testing methods. GS-13: At least 1 year of specialized experience, equivalent to the GS-12 grade level in the Federal service, to include experience identifying, designing, and testing environments, equipment, and data; conducting quality assurance testing of enterprise-wide systems; scheduling and costing of software and system product releases; and providing advice, assistance, and support to technical staff in related matters. GS-14: At least 1 year of specialized experience, equivalent to the GS-13 grade level in the Federal service, to include experience researching, designing, developing, selecting, integrating, implementing, and life-cycle maintaining cloud and internet-based systems. GS-15: At least 1 year of specialized experience, equivalent to the GS-14 grade level in the Federal service, to include experience utilizing a wide-range of qualitative and/or qualitative methods for developing reliable code using test-driven development techniques, adhering to modern development practices, automation, and testing methodologies, back-end systems design (e.g., leading definition, design, and implementation), architectural standards and best practices, API development, and cloud migration solutions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Promotion potential: Promotion to the next grade level is at management's discretion and is based on your meeting qualifications and time-in-grade requirements, demonstrated ability to perform the higher-level duties, the continuing need for the higher-level duties, and administrative approval. Promotion to the next grade level is not guaranteed and no promise of promotion is implied.

The Centers for Disease Control and Prevention (CDC), a major operating component of the Department of Health and Human Services, is the nation's leading science-based, data-driven, service organization that protects the public's health. For more than 75 years, we have put science into action to help children stay healthy so they can grow and learn; to help families, businesses, and communities fight disease and stay strong; and to protect the public's health. In addition, CDC also has a critical preparedness and response mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. CDC's 24/7 Emergency Operations Center (EOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as CDC responds to emergencies worldwide. Every CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues respond. CDC offers exciting and dynamic opportunities in Public Health with global impact. Examine how you can use your talent, training, and passion to help CDC continue as the world's premier public health organization. Please visit www.cdc.gov for more information.