Publisher Operations Manager - Content Publishers - Los Angeles

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
TikTok's Publisher Operations team is responsible for delivering high-quality, efficient and effective B2B experiences for our major partners and internal stakeholders. Primarily, this will be delivered through program management and QBR infrastructure for global media businesses.

The Publisher Operations Manager will directly manage and support our most high-profile global content operational projects. Additionally, they will prepare the Partnerships teams (centrally, regionally, locally) for effective XFN collaboration and projects. The role is based in Los Angeles.

Responsibilities:
- Assist in design and launch of new operational processes, and deliver end-to-end project management for operational processes
- Co-ordinate internal stakeholders to exceed performance and efficiency goals
- Work with Content Strategy & Policy teams including content strategists, to evaluate our major partner businesses, competitive insights and performance trends in order to deliver high quality QBR meetings designed to accelerate overall platform investment
- Build infrastructure to streamline and scale the team processes and provide two-way feedback loops, seamless internal visibility and communication

Qualifications

Minimum qualifications:
- Experience in or exposure to the audiovisual content industry, including movie studios, TV production, sports, or related industries
- Familiarity with copyright protection platforms and publishing rights management for audiovisual rightsholders including features, TV, and live sports
- Extraordinary organizational skills with the ability to work cross functionally with other stakeholder teams as well as senior leadership.
- The ability to meet deadlines and drive strong execution in a fast‑paced environment.
- Exemplary interpersonal, analytical and communications skills.
- Have a deep understanding and insights of the key metrics and measurements in content and creator operations.
- Understanding of Publisher business models, including understanding or intellectual curiosity to dive deeper into key issues versus accepting a cursory understanding of the marketplace.
- Understanding audiovisual rightsholder and platform challenges in copyright strategy

Preferred Qualifications:
- Creative approach to internal operation that fully appreciates the unique value TikTok creates for our partners
- Natural collaborator with the ability to drive alignment among various stakeholders throughout the company to reach a common understanding and set of metrics: Marketing, GBS, Product, Data, Algo, Engineering.
- Experience in product preferred
- Leadership in understanding key business priorities, including the ability to clearly articulate key issues, recommend solutions, and kick off projects to serve those core business priorities
- BS required, MS/MA/MBA considered a plus


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information:

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $104000 - $188000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​