QA Analyst
We’re looking to hire a talented QA analyst to help build a highly-reliable media creation platform. This position is a full-time role reporting to the Quality Lead at the Kapwing HQ in San Francisco.
Responsibilities
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Responsibilities
- Ensure high-quality product development: Support the product and engineering team by writing test plans and iteratively testing functionality
- Oversee releases: Work with engineering and Customer Support to develop processes and protocols to oversee pre-release testing and post-release monitoring
- Manual testing: Rigorously check that Kapwing is performing as expected in production. Investigate bugs to find reproduction steps and assist the Customer Support team to identify technical issues that users run into
- Act as interface between engineering and customer support
- Investigate user reported issues for reproducible steps or root cause, and triage priority
- Strong communication skills: Clear technical writer and strong speaking skills
- 2+ years of work experience in a technical or analytical role (experience with quantitative analysis, scripting, QA, engineering, etc)
- Experience with web testing
- Experience with bug/task tracking tools (ex: Asana, Jira, Shortcut)
- Creative thinker: Thinks of many solutions to a problem
- Entrepreneurial: Excited about joining a small, high-growth team and contributing across all areas of the company
- No ego: There’s a lot we wish we could do but don’t have time for. Must have the ability to put the product’s needs first
- Passion for serving creative professionals and interest in media
- Creative and organized, with a dedicated customer approach
- Experience in functional end-to-end workflow testing, including test planning and execution
- Experience with automated testing (Cypress, Jest)
- Experience with Sentry, Papertrail, and Heroku
- 1+ year of experience with Javascript, Python, HTML
- Experience with video editing tools
z5HuDiFR21
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Quality Assurance -
Industries
Internet Publishing
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