ITS Logistics

QA Manager

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

About Our IT Team

At ITS we see Information technology as a core enabler in delivering complex third-party logistics services at scale. ITS continues to invest in transforming its applications and infrastructure to support business growth and set us apart in the marketplace. An increasing percent of ITS IT spending is now allocated to innovation and transformation initiatives with the goal to rapidly leverage the following significant technology shifts to maximize business gain:

  • Leverage public cloud to deliver elastic infrastructure for increased business agility, scalability, and resiliency.
  • Use of the latest data analytics platform for informed decision-making, driving business outcomes, and uncover new opportunities with data-driven insights.
  • AI and automation to improve efficiency and to speed up business processes and results.
  • Digital apps to reinvent the workplace to boost employee productivity, agility, and digital dexterity through an engaging and intuitive work environment (employee experience).

Position Summary

We are seeking an experienced hands-on engineer who is a technical leader with the capability to work in cross functional groups. You’ll develop quality standards for our software products and you’ll also be responsible for the development and execution of software test plans. This is a great opportunity to work for a dynamic, fast-paced growing company. This position reports to the Director of Software Engineering within the freight brokerage division of ITS Logistics.

Principle Accountabilities

  • Work closely with product management and development teams as well as technology leadership and business stakeholders to develop and implement comprehensive test plans and suites that cover the full range of functionality in our custom developed applications
  • Lead and inspire a team of QA engineers and SDETs to collaboratively improve team process and procedure and overall product quality
  • Develop accurate and relevant closed-loop QA processes, identify defects and execute associated remediation plans to improve supporting assets
  • Monitor and report on quality metrics and perform analysis on issues found
  • Continuously look for opportunities to streamline QA processes, improve SLA and improve quality
  • Keep abreast of latest technology trends and provide recommendations on how new technologies and processes could help improve the team

Position Requirements

The ideal candidate will be accustomed to working in a very fast paced team environment. Must be decisive, drive results through others and offer constructive criticism when appropriate.

Desired Technical Skills

  • Bachelor’s degree BSCIS/BSCS/BSCE or equivalent experience
  • 7+ years of experience manually testing and writing automation suites to verify complex SaaS applications/platforms in an Agile software development environment
  • Experience with project and test management software such as Azure DevOps or Jira for project planning and test management
  • Experience with cloud-based technologies and thorough understanding of how those technologies work and interact
  • Experience with coding in C# and SQL strongly desired

People Skills

  • 3-5 years of experience managing direct reports
  • The ability to present information in a user-friendly language.
  • Initiative, can-do attitude and a compulsion to lean forward into goals and objectives
  • Ability to work well within a fast-paced, collaborative, team-oriented environment
  • Excellent communication skills, both written and oral
  • Strong interpersonal, verbal and written communication skills
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Quality Assurance
  • Industries

    Truck Transportation

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