QA Tester

Position: QA Tester

Duration: 9 months

Location: Nevada (Remote work)

Only USC/GC Candidates

Project Overview

The Nevada Department of Motor Vehicles (DMV) is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. The DMV is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the "North Star" for all efforts.

The program comprises six key initiatives, with a multi-year phased implementation through June 2029:

• Program Organization
• Compliance & Enforcement Services
• Data Migration
• Financial Services
• Licensing & Credentials
• Titling & Registration.
  
  

A new system to support all DMV services is being built using Salesforce, integrated with a number of other technologies. This position is needed to support the software testing efforts in this transformation and will directly report to and support this effort.

Experience And Skills Required

• Advanced level experience implementing Salesforce build and test processes with quick feedback loop.
• Strong understanding of version control, build and deployment processes using release automation tools.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Analytical and problem-solving abilities to identify and address quality assurance issues in the SDLC.
• Seasoned level experience with Agile Scrum methodologies and project management practices.
• Knowledge of DevOps principles and practices.
• Demonstratable skills in overall project implementation utilizing best practices and strategic planning,
• Ability to manage and mitigate risks/issues and take corrective action while working in a Production environment.
• Align the QA testing deliverables with the DTE project plan to achieve successful product releases.
• Excellent analytical skills required to effectively work in the field of application testing.
  
  

Experience And Skills Preferred

• 3+ years expertise QA testing in Software as a service (SaaS) project
• 3+ years expertise testing Salesforce in a Production environment
• 2+ years building Automated Testing to support CI/CD pipelines
• 2+ years Postman API Platform Testing
• Proficient experience creating automated test scripts using Copado with Salesforce, MuleSoft, ABBYY and BOX
  
  

Scope Of Work

• Be available to DMV personnel for online consultation/meetings related to application testing M-F, 8a-5p Pacific Time.
• Define and document QA test plans and scripts for both manual and automated testing, scenario-based testing, negative testing, load testing and full regression testing.
• Provide regular QA status updates in meetings on progress, issues, and risks.
• Identify and document potential risks and challenges associated with QA testing, collaborate on mitigation plans and make recommendations to stakeholders.
• Ensure that documentation is clear and accurate to include automation test scripts both completed and in draft form, made accessible to all relevant stakeholders.
• Work proactively to address and resolve issues with Hot Fixes in Production that may impact public access for doing business with the Nevada DMV.
• Collaborate with Operations teams, Pod leads and other QA testers to ensure thorough testing of software in a Production environment.
• Support the automated QA test process for multiple CI/CD pipelines.
• Evaluate and self-optimize the QA testing processes to improve efficiency and reduce time for Hot Fix deployments.
• Support automated API testing using Postman within the Salesforce/MuleSoft environment.
• Write and verify that DMV resources can follow the steps to test User Interface and API readiness in the designated testing environments.
• Utilize provided DMV resources for questions, clarification if needed and Production driven deadlines.
  
  

Weekly written status reports to include, but not be limited to:

• Progress on QA testing and accomplishments during the Week, with Monthly roll-ups.
• Identify any problems in the Production environment along with proposed and/or actual resolutions.
• Report and verify weekly outstanding impediments or issues that may still need to be addressed.
• Updates on progress toward quarterly goals and planned activities to be accomplished each quarter.
• Create QA Testing Documentation
• ALL testing documentation should include step-by-step instructions.
• Step-by-step instructions for both manual and automated testing, including test scripts for the Salesforce User Interface.
• Provide all testing results using Jira, Confluence, Smartsheet and/or Excel.