Quality Data Analyst - Hybrid

Quality Data Analyst

Hiring Range: $61,526.40 - $76,897.60 Per Year

Hybrid Schedule – Must Be Able To Work Onsite At Least Once Per Week

Location: Bremerton, WA

Benefits:

• Comprehensive and generous health, dental, and vision benefits
• Up to 19 days of PTO, 2 mental health days, and 10 paid holidays your first year (pro-rated for part-time)
• Company-paid short-term disability, long-term disability, and life insurance
• Student loan payment assistance and extensive training
• An incredible team approach that is dynamic and collaborative
  
  

General Summary of Duties: Kitsap Mental Health Services (KMHS) is aimed at transforming community behavioral health systems and providing comprehensive, coordinated behavioral health care. This position operates within the Quality department and collaborates with other departments across the agency to perform research and analysis of activities related to quality of care, operations, health outcomes, utilization of services, population health, and social drivers of health.

Major Responsibilities/Tasks:

• Design analyses and deliver information to drive clinical, operational, and/or strategic decisions to improve recovery-oriented, person-centered care.
• Develop research methods and data analysis plans related to health outcomes, quality of care, health equity, service utilization, trends, and forecasting.
• Perform analyses explaining trends, changes, and outliers to drive systemic change.
• Summarize complex data in the appropriate form (e.g., statistical summaries, narratives, charts, tables, graphs, etc.) to convey meaning, significance, and actionable information.
• Coordinate analytics / information development through the agency and external organizations, as needed.
• Assist with, and prepare presentations to staff, leadership, partner organizations, community groups, regulatory agencies, and others, as needed.
• Create reports, dashboards, and analyses to be shared with departmental and organizational leaders, staff, partner organizations, community groups, regulatory agencies, and others, as needed.
• Ensure data accuracy and integrity and use data-storytelling to inform the needs of the audience.
• Manages multi-disciplinary relationships to assure collaboration and effective/efficient operations.
• Act as a technical resource for staff for best practices in the process of data collection, and creation of meaningful information.
• Ensure reporting consistently includes a focus on identifying and communicating health and/or access disparities within our community.
• Collaborate with multi-disciplinary staff to provide data collection and analysis for identifying opportunities for improvement; provide recommendations based on analyses.
• Gather and document business requirements, operational methodologies, and workflows to perform and/or support existing system analysis and new systems recommendations.
• Coordinate with internal and external stakeholders to identify and support information development to address organizational needs.
• Develop and maintain deep understanding of data, data infrastructure, and processes used for developing clinical, operational and/or program performance information.
• Continually review and assess the completeness, validity, and reliability of internal and external data used for analysis and reporting.
• Maintain confidentiality of all discussions, records, and other data in connection with quality management activities according to professional standards.
• Support the organization's commitment to equity, diversity, inclusion, and accessibility by fostering a culture of open mindedness, cultural humility, compassion, and respect for all individuals.
• Work closely with Quality Improvement Director to ensure all HIT platforms are functional for service delivery, data collection measures are operational, and staff are trained in use of software employed to accomplish agency goals and objectives.
• Maintain comprehensive knowledge in advanced report design including Dashboards with a focus on compliance and KPIs. Use of data analytics to query, analyze trends, and report meaningful information to substantiate and aide in the provision of quality care. Requires competency in a multitude of platforms to include SSRS, Crystal Reports, Power BI, Credible BI, Excel, and SQL Management Studio.
• Maintain comprehensive knowledge of the Service Encounter Reporting Instructions (SERI) for Washington, Washington State Data Dictionary, and any other state and federal mandates as it relates to the Electronic Health Record, data, and reporting to maintain and configure the software and its workflow in compliance with guidelines.
• Identifies and addresses own professional growth needs.
  
  

Minimum Qualifications:

EDUCATION: Bachelor's degree in a relevant subject area such as Health information management, Health management, Computer Science, Public Health, other Health Sciences.

EXPERIENCE: 3+ years in health care data, analytics, data science, or related field. Education and/or experience in applying statistics and research methods to analyze and develop information.

LICENSURE / CERTIFICATION: None

Preferred Qualifications:

EDUCATION: Master’s degree in a relevant subject area such as Health information management, Health management, Computer Science, Public Health, other Health Sciences.

EXPERIENCE: Experience with medical, public health, clinical, health care operations, claims and/or enrollment reporting and analysis, project management methods, fundamentals of quality and performance measurement - particularly in the field of healthcare.

Performance Requirements:

KNOWLEDGE:

• Maintain a working knowledge of health system operations.
• Maintain a working knowledge of Medicaid, managed care, and/or clinical delivery systems.
  
  

SKILLS:

• Demonstrates excellent problem-solving skills with the ability to independently/collaboratively research all aspects of a process and develop improvement recommendations.
• Utilizes excellent communication and interpersonal skills to include the ability to negotiate and resolve conflicts and build teams.
• Demonstrates clear and effective communication.
• Able to manage workflow and adjust when necessary.
• Able to assess priorities and communicate to staff and leadership.
• Demonstrates organizational skills and attention to detail.
  
  

ABILITIES:

• Effective analytical ability in order to develop and analyze options, recommend solutions to, and solve complex problems and issues.
• Effectively manage multiple projects independently and simultaneously to meet deadlines.
• Be a dynamic, fair, collaborative, cohesive, and respectful team member.
• Work independently and demonstrate initiative.
• Assist in building positive working relationships with staff of all agency departments.
• Recognize personal strengths and areas for improvement and develop goals for professional growth and achievement.
• Demonstrate a commitment to quality and excellence.
  
  

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Frequent mobility and/or sitting required for extended periods.

Mental/Physical Requirements: While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.