Quality Engineer

Description

This is an entry-level position where initially the engineer has a low level of understanding of components and operating principles of parts items. The engineer is expected to carry out a strong work ethic to develop quality skills such as warranty part investigation, claims forecasting and prediction, and quality standard improvement.

Key Responsibilities

• Over time the Level 1 quality engineer will learn how to:
• Inspects and validates products/warranty parts to ensure pre-determined quality standards are met.
• Plans activities concerned with developing, applying, and maintaining warranty parts quality standards.
• Complete basic check sheets regarding part functions to verify part performance.
• Monitors field claim trends.
• Maintain and develop job skills by seeking out and completing appropriate training.
  
  

Key Performance Indicators

• Perform 1st level analysis and duplication test for warranty parts / Perform basic checklist evaluations (60% Weight).
• Investigation of warranty parts and preparing reports.
• Register analysis result to NAQIS/QMS/JIRA system and ship the incident part to Korea for further investigation.
• Follow-up improvement on findings with HQ in Korea.
• Field claim status monitoring and major warranty parts retrieval.
• Search and retrieve defective warranty parts, utilizing NAQIS/QMS system
• Complete basic checklist evaluations.
• Promote claims improvement activities (20% Weight).
• Determine/estimate the root cause of failure (gather evidence and communicate details on the reproduction method).
• Judge additional investigation and improvement through the warranty part analysis and claim monitoring.
• Field issue investigations utilizing measurement tools (CANoe, scope, etc) (5% Weight).
• HMA/KMA dealer investigation on the field issue (Go & See).
• Participate in a joint vehicle test Alabama/Georgia plant support.
• Technical support for the in-line and field quality issues.
• Provide technical support to customers considering strategic response (HMA/KMA/NAQC/MAL/MAL-GA/MMX) (5% Weight).
• Participate in a joint vehicle test, and distribute results for the development of improvement plans.
• Respond to work-related customer requests including paperwork promptly.
• Annual Training Objective (minimum of 12 hours) (Weight 10%).
  
  

Work Schedule & Travel Requirements

• Monday through Friday, 8 am – 5 pm.
• Minimal overnight travel (up to 10%) by land and air.
  
  

Required Qualifications

• Bachelor’s degree in Engineering is required. A degree in Electrical Engineering is preferable.
• 0-2 years of engineering experience.
• Utilize complex computer operations and advanced features of software packages.
• Deal with a variety of abstract and concrete variables.
• Good communication skills.
• Intermediate PC skills are required in word processing and spreadsheets.
• Basic knowledge of electronic/mechanical components.
• Ability to read and understand electronic/mechanical schematics and block diagrams.
• Ability to use basic test equipment.
  
  

Medical, Dental, and Vision

401K with employer matching

Tuition Reimbursement

Paid Vacation, Paid Sick Days and Paid Holidays

Mapped career plans; we believe in developing and promoting our talent!

Company Discounts & more!