The position of Quality Engineer Supervisor is responsible for the direct management and operational oversight of the Quality Engineering Team. This position will report directly to the Quality Manager and lead a highly experienced and professional team of Quality Department professionals in meeting the goals of our customers, and the company. The successful candidate will additionally ensure compliance with internal procedures and applicable Federal Aviation Administration (FAA) and original equipment manufacturer (OEM) guidelines.
The Quality Engineer Supervisor will apply their knowledge and skills in various types of disciplines such as manufacturing processes, aviation repair and the regulations that govern civil aviation. This position will collaborate with other company experts of the business daily, thus ensuring the continuous growth of knowledge to successfully perform in the position.
Company Overview
Component Repair Technologies (CRT) is a locally family-owned business, with operations in Mentor, OH since 1985. Our staff of approximately five hundred dedicated team-members, many of whom have been onboard for decades, are the key reason for the success of the company.
CRT specializes in the repair and overhaul of turbine engine components with our customers being the world’s largest airlines and jet engine manufacturers. CRT is a global leader in the aerospace and marine turbine engine repair sector with authorizations from the Federal Aviation Administration (FAA) and other world regulatory bodies.
Our commitment is focused on our valued employees, customers and community. Take the next career step and bring your skills and experience to CRT.
Visit www.componentrepair.com for more information.
Duties And Responsibilities
Ensure timely closure of investigations into customer complaints and warranty investigations including the root cause analysis, corrective and preventative actions, technical reporting, and communication with customers
Continuously improve the effectiveness of preventative actions resulting from investigations or continuous improvement activities
Audit product work instruction packages generated by engineering. Review and approve work instructions, tooling, and inspection methods used throughout the company for compliance with original equipment manufacturer requirements and other technical data, current customer work instructions, and industry standards
Ensure that maintenance release certificates are reviewed and approved daily
Provide direct managerial oversight of the department and personnel
Establish daily, weekly, and monthly objectives for the QE team
Motivate, coach, and counsel team members to achieve desired results
Coordinate, plan and direct all activities of the Quality Engineering Department in unison with the Quality Manager
Required Qualifications
Experience leading professionals in problem solving, root cause analysis, and continuous improvement efforts
Experience successfully resolving customer issues and warranty investigations
Experience communicating with multiple teams and levels during problem solving efforts
Prefered Qualifications
Bachelor’s degree in a technical or engineering field, with emphasis on quality control
Read, write, speak, and understand the English language
Above average knowledge of computers and standard software programs
Experience in interpreting and applying basic shop math and the use of measuring devices, such as micrometers and calipers
Strong organizational and problem-solving skills
If applicable, meet the prescribed requirements of the Federal Aviation Administration, or other regulatory entities
WORK ENVIRONMENT
This position has pre-employment testing requirements that may require fitness for duty testing and a vision exam
Follow general shop safety procedures including the occasional use of safety glasses, safety toe shoes, and hearing protection
Stand and/or sit for portions of the shift
Occasionally required to lift, carry, push or pull up to 10 lbs
Company Benefits
Our employees and families are the number one asset at CRT. A progressive and innovative benefits package is in place, such as:
CRT currently offers two excellent health care options, one being a fully funded program (no premiums for employee and family) and the other being a traditional employee premium contribution. Programs include health, vision, and dental coverages. Additional programs include short- and long-term disability and life insurance
The company offers a 401k program that will match up to 6% of your contributions and distributes annual cash bonuses based on the performance of the company
Continuing education is offered via multiple sources and opportunities with tuition reimbursement based on eligibility requirements
Traditional paid time off (PTO) is offered via vacation days and personal days
Multiple shift opportunities with hourly premiums for off-shifts are offered
To review other benefits, visit our website at www.componentrepair.com/join-us/ or Facebook page www.facebook.com/ComponentRepair to see, “what we are up to.”
EQUAL OPPORTUNITY EMPLOYER AND AFFIRMATIVE ACTION PARTICIPATION
Component Repair Technologies, Inc. is an Equal Employment Opportunity/Affirmative Action Employer, M/F/H/V.
CRT is committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. It is the Company’s policy to only hire individuals who do not use drugs. All candidates will be screened for drug use prior to hire. Employment opportunities at CRT are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. CRT complies with all applicable federal, state, and local laws with regard to equal employment opportunity.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Quality Assurance
Industries
Airlines and Aviation
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