Quality Improvement Specialist
Quality Improvement Specialist
SCO Family of Services
Huntington Station, NY
See who SCO Family of Services has hired for this role
Description
SPECIFIC RESPONSIBILITIES
- Assist Program staff to meet and maintain regulatory compliance with Local, NY State and Federal codes and regulations.
- Conduct internal audits and inspections annually and as needed.
- Prepare detailed written reports of findings and deficiencies.
- Ensures thorough and independent Investigation of Reportable Incidents as defined by Part 524 and Part 836.
- Conducts thorough incident investigations as directed according to Justice Center, OMH, OASAS and Part 524 and Part 836 guidelines.
- Provides detailed written reports using Justice Center and OMH/OASAS approved format within required time frames.
- Must complete Justice Center and OMH approved Incident Investigation Certification Program and maintain certification as investigator
- Participate in Incident Review meetings.
- Assist with Incident monitoring and Trend Analysis.
- Assist with maintenance of agency incident data base.
- Complete entries into OMH Incident Report Database (NIMRS) as needed.
- Prepare agenda and document minutes of discussion
- Assist Program and other Quality Improvement Specialists to comply with Council on Accreditation (COA) standards.
- Assist with Case Record Review;
- Administration of Consumer Satisfaction Survey,
- Assist with Internal Audits as required by COA Standards.
- Prepare detailed Quarterly and Annual Reports
- Participate in Agency wide Quality Council meetings.
- Perform all other duties as assigned.
In addition, employees need to possess the following characteristics:
- Be team players and able to interact in a positive manner with Administrative, Managerial, Supervisory, and line staff as well as person’s receiving services and their family members
- Have a strong sensitivity to cultural differences present among staff and clients within our organization and among the people we serve and their families.
- Ability to set limits, maintain role, work collaboratively and respectfully to intervene appropriately as a quality improvement staff person.
- Bachelor’s degree required.
- Master’s degree preferred in Human Services, Social Work, Health Care Administration, Public Administration or similar field.
- One year’s experience in quality improvement/program evaluation and/or administration in not-for-profit settings, preferred.
- Experience with computer database and word-processing programs such as MS-Office Suite–Word, Excel, Electronic Health Records create and maintain databases, track and analyze information and data, desirable.
- Experience with audit preparation, accreditation/survey activities (especially CMS, OMH, OASAS, COA), and Outcomes measurement is desirable.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Quality Assurance -
Industries
Individual and Family Services
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