Quality Manager

Russell Tobin is working with a leading specialty manufacturer in the South Bend area to bring on an experienced Quality Manager! This is a permanent/direct hire role with a salary in the $110k-$130k range.

As a Quality Manager, you will oversee the Quality Control team and manage the Quality Management System (QMS) to ensure the delivery of high-quality products in a timely manner. This role is pivotal in maintaining site quality standards, handling customer complaints, and collaborating with the production team on quality-related issues.

Key Responsibilities:

Safety and Standards:

• Implement and oversee safety protocols within the Quality Department.
• Set and enforce quality standards to ensure products meet specifications and are statistically controlled.

Quality Assurance:

• Ensure timely and efficient provision of all data and testing required for products.
• Collaborate with Production to resolve quality issues and enhance productivity.

Research & Development Liaison:

• Coordinate with R&D to ensure new formulations are compatible with production capabilities.
• Address formulation problems that cannot be resolved through production improvements.

Data Management:

• Supervise the accuracy and timely entry of manufacturing data into the computer system.
• Review and ensure the accuracy of SMC quality and yield analysis.

Continuous Improvement:

• Manage the site's first-generation scrap program (Yellow Tag) and implement corrective actions or process improvements.
• Maintain the integrity of Certificate of Analysis documentation for customers.
• Oversee the Customer Complaint and CAPA (Corrective Action / Preventative Action) program.
• Manage the ISO 9001:2015 certification program and oversee internal and external audits.

Operational Efficiency:

• Develop programs to prevent manufacturing errors leading to off-grade SMC or prototype products.
• Ensure proper maintenance of lab equipment in coordination with R&D and Maintenance staff.
• Keep the Plant Manager informed of any issues hindering goal achievement.

Required Qualifications:

Education: Bachelor’s degree in Chemical Engineering, Chemistry, Biochemistry, or Engineering.

Experience:

• Minimum of 5 years of quality experience in chemicals, adhesives, or related technologies.
• At least 5 years of experience managing a quality control laboratory.
• Familiarity with ISO 9001:2015 and ISO 14001:2015 standards.

Skills:

• Proficiency in ERP systems.
• Strong knowledge and application of statistical methods (SPC, MiniTab, etc.).
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project).

Travel: Occasional travel required.

This role requires a proactive, detail-oriented individual with strong leadership capabilities and a commitment to maintaining high-quality standards in a dynamic manufacturing environment.