Ensures a positive first impression as the primary point of contact for incoming customers, residents, prospects, contractors and other company representatives. Performs administrative tasks for assigned community.
Job Duties
Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
Greets all prospects, vendors and visitors according to company standards; responds to resident questions/concerns and provide appropriate follow up.
Completes all administrative duties including data entry, ordering of supplies, preparing customer paperwork, etc.
Answers internal phone calls and directs as appropriate, taking messages and resolving incoming requests.
Generates reports as required.
Leads leasing tours as needed; oversees leasing rotation and schedules tour and move-in appointments.
Minimum Qualifications / Other Expectations
Education & Experience:
High School Diploma or equivalent work experience
1 year experience in customer service environment; on-site apartment leasing experience preferred.
Other
Valid driver’s license; valid vehicle insurance
This role requires the regular and frequent operation of a vehicle, as defined in the Company's MVR policy, and is part of the essential duties of this position.
Ability to communicate clearly and effectively in English, both verbally and in writing.
Schedule may require work on weekends, holidays and evenings.
Regular, consistent and timely attendance required
Community Details
Communities of Responsibility: Village Mission Valley
Unit Count: 1500
Compensation
Base Pay Range: $20.58 - $25.00
Actual placement within this range may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.
About Us
Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley.
With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience.
We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.
Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.
The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Leasing Non-residential Real Estate, Real Estate, and Hospitality
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