Receptionist Patient Advocate

Overview

JOB DESCRIPTION

The Receptionist Patient Advocate answers incoming phone calls promptly and courteously.

CLIA Title:New York State Title:

N/A N/A

Internal Classification:

Non-technical

Responsibility

• Interact with patients, clinicians, insurers, and Myriad employees in a timely and professional manner.
• Answer general questions and/or route phone calls to the appropriate Myriad representative.
• Sort and distribute incoming mail and faxes in an accurate and timely manner.
• Participate in the Quality Assurance plan.
• Comply with applicable CLIA and HIPAA regulations.
  
  
  

Qualifications

• High school diploma or GED equivalent required.
• 1+ years of experience working in a medical setting preferred.
• Excellent organizational, communication, multitasking, and teamwork skills.
• Detail oriented, problem solver, with a high level of professionalism.
• Proficiency in Internet and Microsoft Office Suite applications.
  
  
  

Physical Requirements

Lifting Requirements – sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements – stationary positioning, moving, communicating, and observing. Use of equipment and tools that are necessary to perform essential functions of the job.

EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About Us

Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs. Myriad is focused on three strategic imperatives: maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets. For more information on how Myriad is making a difference, please visit the Company's website: www.myriad.com .

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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