Recruitment and Communications Specialist (Communications Generalist)
Recruitment and Communications Specialist (Communications Generalist)
Indiana University Indianapolis
Indianapolis, IN
See who Indiana University Indianapolis has hired for this role
The Indiana University School of Social Work (IUSSW), founded in 1911, is a university-wide system school that has offered accredited MSW and BSW Programs since 1923 and 1975 respectively. The School is headquartered in Indianapolis at Indiana University Indianapolis (IUI) with programs on 7 IU campuses. IUSSW enrolls approximately 1,800 students across programs (PhD, MSW, BSW) and campuses. Guided by an authentic commitment to diversity, equity, and inclusion, the IUSSW is nationally and internationally recognized for educating leaders of tomorrow through community-engaged practice, research, and partnerships to positively impact individuals and society. For more information, visit our website.
Department-Specific Responsibilities
- Serves as the primary contact for potential student inquiries at the Indiana University School of Social Work (IUSSW) statewide.
- Works with the Director of Recruitment to implement email communications and marketing initiatives in order to achieve overall enrollment goals.
- Performs professional communications activities in support of the school's communications operations. Areas of focus may include writing and editing communications, multimedia, creating educational materials, maintaining social media and web content, or generating promotional material.
- Ensures that all student data is entered into our (CRM) Customer Relationship Management database.
- Assists in the development, implementation, and scheduling of marketing and recruitment strategies.
- Assists with walk-in students, tours, and class shadow requests for IUI.
- Independently creates basic communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
- Responds to inquiries and requests from potential students with exceptional customer service and explains policies, procedures, and context of communications.
- Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
- Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
- Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
- Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.
EDUCATION
Required
- Bachelor's degree in communications, journalism, English, public relations, or related field.
WORK EXPERIENCE
- 1 year of experience in relevant field.
- Experience in a higher education institution.
- Experience working with complex organizations.
Required
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrated time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Seeks to acquire knowledge in area of specialty.
- Excellent customer service skills.
- Demonstrates knowledge of Salesforce Marketing Cloud or similar email marketing platform.
- Demonstrates understanding of the social work profession or other human/behavioral science-related fields.
Indianapolis, Indiana
This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Career Level: Core
FLSA: Exempt
Job Function: Marketing & Communications
Job Family: Communications Generalist
Click here to learn more about Indiana University's Job Framework.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Request Support
Telephone: 812-856-1234
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Human Resources -
Industries
Higher Education
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