ROK Financial is committed to establishing solid relationships with clients, lenders, and partners. We provide financing solutions to business owners while creating a positive association with business financing. Our streamlined process, revolutionary technology, and expert team support business owners' ability to create new opportunities. ROK Financial is proud to empower small businesses and help them generate perpetual opportunities through simple business financing.
Role Description
This is a full-time remote role for a Referral Specialist at ROK Financial. The Referral Specialist will be responsible for day-to-day tasks including communication with clients, providing exceptional customer service, handling prior authorization, understanding medical terminology, and navigating insurance processes.
Qualifications
Excellent communication and customer service skills
Experience with prior authorization and navigating insurance processes
Knowledge of medical terminology
Strong problem-solving and organizational skills
Ability to work independently and remotely
Experience in the financial or healthcare industry is a plus
Bachelor's degree in a related field is preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Financial Services
Referrals increase your chances of interviewing at ROK Financial by 2x