Regional Clinical Manager

Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people.

At Ascensia, our values serve as the bedrock of our organization. They guide our decisions, actions, and interactions, shaping the culture we collectively foster.

Our Values include:


Resilient Growth Mindset

Executional Excellence

Courageous Leadership

Inclusive Collaboration

We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success.

Job Title: Regional Clinical Manager

About the Opportunity: In the Regional Clinical Manager position, you will be responsible for the training, proctoring, evaluating, authorizing and certifying HCPs on insertion and removal procedures, sterile technique, maintenance of sterile field, and identification of adverse events. This is a key role that will support the Eversense product line, and the CGM business unit.

Location: This is a remote position that can be located anywhere in the United States.

What you will be doing:


You will also Identify, certify and manage external clinical trainers to engage as needed to support strategic growth objectives.

Build strong collaborative relationship with sales partners to establish account independence and to promote the total clinical value of the Eversense® system and Ascensia offering to HCPs.

Plan, facilitate and/or participate in regular conference calls and meetings with the field and home office teams to provide collaboration, solutions, and input to address business needs.

Strongly and proactively collaborate with field sales team of Territory Managers and Diabetes Therapy Associates Training Manager, Marketing, Medical Affairs, and Regulatory departments to support required trainings and consistent skills development.

Address medical inquiries from external healthcare providers as needed adhering to all local regulations and polices.

Clinical support & input for the development and pull-thru of National Insertor strategy for the Eversense product.

Understand CONTOUR®NEXT portfolio of products in order to support and assist in facilitating clinical data to healthcare professionals and payers.

Gather knowledge and best practices for the organization, providing feedback to key partners, as applicable, to inform improvements.

Act as internal and external product expert, support and enriches internal knowledge on the product and make sure all is aligned between the different departments (Sales, Customer Service, Marketing) both National and Regional.

Support continuous improvement on processes within the HCP and patient journey Provide leadership and participation in ad-hoc strategic projects, as designated by Medical Affairs and/or Commercial leadership.

Responsible for knowing, following and administering all company policies and procedures and operational standards in the region.

Support and maintain QA initiatives and documentation, as well as clinical certification tracking.

What you need for success:


Active licensure as a Physician Assistant, Nurse Practitioner, Registered Nurse with Intensive Care Unit (ICU) or Operating Room (OR) or wound care/cath lab experience, or similar clinical or scientific educational background

Experience performing or teaching medical procedures, sterile field technique

Five years+ industry experience preferred and 10+ years related clinical experience

Previous clinical staff management responsibility

Previous experience as clinical trainer

Continuous glucose monitoring or insulin pump experience

Certified Diabetes Educator/Certified Diabetes Care and Education Specialist (CDCES) is preferred.

TO ALL RECRUITMENT AGENCIES: Ascensia does not accept unsolicited third-party resumes.

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.