Regional Program Manager

About The Role:

The Regional Program Manager plays a critical role in spearheading innovative business solutions within our HealthTech company. Operating in a fast-paced environment, this role provides targeted assistance to employees in a specific region, and oversees service delivery, public engagement, and responsiveness. As a liaison between the organization’s branches and partners, the Regional Program Manager ensures seamless operations and effective collaboration across their regional implementation portfolios.

Key Responsibilities:

• Assist in all aspects of project implementation and administration within their designated region, from initiation to closure.
• Develop project strategies based on analysis of the risks and opportunities associated with the project and the project pipeline.
• Oversee project resources, leveraging both internal teams and external partners, to ensure the timely execution of projects.
• Collaborate with partners, team members, Regional Service Managers, and other departments by providing administrative leadership.
• Oversee partner portfolios, ensuring timely completion of tasks and projects within those portfolios.
• Develop assessments and KPIs to measure the success of CenTrak’s and our Partner’s services department.
• Manage project milestones and budget ensuring the deadlines are met while staying within scope.
• Assist in collaborating with cross-functional teams to ensure the success of BETA Projects and Pilot initiatives.
• Maintain clear documentation of any and all project changes along with risk logs and change control.
• Maintain continual advancement of technical knowledge on legacy and new CenTrak products to effectively manage technical aspects of a project.
• Maintain effective communication with customers and our partners, understanding their needs and challenges faced when implementing CenTrak solutions.
• Foster a culture of excellence while encouraging professional development and knowledge sharing.
• Ensure compliance with industry regulations and standards, maintaining CenTrak’s reputation for technical excellence and reliability.

Qualifications:

• Bachelor's degree in business, engineering or a related field.
• A minimum of 5 years of experience in a project management role.
• Experience in collaborating with third parties such as partners or subcontractors.
• Previous experience in managing high-profile, fast paced hardware/software projects while managing multiple priorities.
• Detail oriented and excellent problem-solving abilities to address challenges and make informed decisions.
• Excellent communication and relationship-building skills, capable of engaging with partners, executives, customers, and team members effectively.
• Microsoft Project or other related project management tools.
• Self-starter, with strong sense of ownership, assertive follow-through, and orientation towards results
• Strong written, verbal and time management skills.

***CenTrak is an Equal Opportunity Employer, including disability and protected veteran status.***