Donato Technologies, Inc.

Remote Job Opportunity - IT Production Specialist - IBM Sterling B2Bi

Job Title: IT Production Specialist Sr

Location: **This position is Open to Remote and Contract with a Set Duration of 1 year or when the project is complete**

PRIMARY PURPOSE: To lead the flow of production system and process; to ensure production applications and processes are executed as designed.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

  • Researches and resolves complex technical problems or data discrepancies reported by clients.
  • Responsible for maintaining and upgrading corporate systems.
  • Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers.
  • Gathers data for the client documenting the overall system and how it works.
  • Works with development staff on creating and implementing production schedules.
  • Reviews and maintains updated user documentation as needed.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

Qualifications

Education & Licensing

A bachelor's degree from an accredited college or university is preferred.

Specific Experience

Four (4) years with IBM Sterling B2Bi/PCM required. Two (2) years’ experience with Tidal TWA application experience preferred. Two (2) years' AIX, Linux Server, and SFTP Server experience and two (2) years' experience in Unix scripting and maintaining scheduled services preferred. Two (2) years customer service experience in claims management or insurance environment preferred.

Skills & Knowledge

4 years' experience with IBM Sterling B2Bi/PCM required

2 Years’ Experience With Tidal TWA Preferred

2 years' experience with Progress Messageway preferred

2 Years' Experience UNIX/Linux Administration/navigational Knowledge Preferred

2 years' experience UNIX SFTP and FTP server administration preferred

2 years' experience working out of a ticket queue with defined SLAs required

1 years' experience with SQL queries in Oracle and MS SQL preferred

  • Ability to maintain scheduled jobs in high data flow environment
  • Knowledge of file encryption software (PGP & GPG)
  • Ability to work effectively in a high change environment
  • Excellent oral and written communication skills, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
  • Seniority level

    Associate
  • Employment type

    Contract
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting

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