Remote Monitoring & Diagnostics Contracts and Business Operations Manager
Remote Monitoring & Diagnostics Contracts and Business Operations Manager
GE Aerospace
West Chester, OH
See who GE Aerospace has hired for this role
- Will work onsite at our facility in West Chester, Ohio.
- Own Fleet Support contract processes, execution, flow down, and fulfillment, including leadership in on-site customer audits.
- Own business processes and execution for Entry Into Service (EIS) of Tier 2 customers.
- Develop/evolve business strategy and use FLIGHT DECK principles in process improvement, consistency, and best practices regarding area of responsibility.
- Lead coordination with internal Sales/Marketing and JV partners on diagnostics contract strategy, service value sell, and customer engagement.
- Define, develop, and manage key performance metrics to drive operational excellence, across the Fleet Support organization.
- Manage 3rd party supplier(s) used in support of process execution.
- Communicate process initiatives and team performance to senior leadership.
- Utilize VOC from external customers and internal customer teams to evolve customer engagement and support strategies to maximize customer satisfaction.
- Manage ARINC contract for transmission of ACARS data.
- Bachelors degree from an accredited college or university and 5+ years of engineering operations experience (or a minimum high school diploma / GED with an additional 4+ years of engineering operations experience).
- 5+ years of experience with data manipulation and databases.
- 5+ years of experience with data manipulation tools (ie: Excel, Spotfire/Power BI, Python).
- Will work onsite at our facility in West Chester, Ohio.
- Demonstrated experience in FLIGHT DECK / LEAN / Six Sigma principles.
- Demonstrated experience in strategic role requiring the use of influencing skills to meet objectives across a matrix organization.
- Experience in commercial or product support roles within the Aviation industry.
- Experience in working directly with customers and their leadership.
- Demonstrated ability to analyze and resolve problems.
- Ability to use statistical analysis and business intelligence visualization tools.
- Demonstrated ability to lead programs / projects.
- Critical problem-solving skills.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to guide and influence others.
- Self-motivated and driven.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Project Management -
Industries
Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at GE Aerospace by 2x
See who you knowGet notified about new Business Operations Manager jobs in West Chester, OH.
Sign in to create job alertSimilar jobs
-
Manager, Financial Systems - RPA/BPA (Remote)
Manager, Financial Systems - RPA/BPA (Remote)
Macy's
-
Business Analyst - Insurance Operations – REMOTE
Business Analyst - Insurance Operations – REMOTE
WAHVE LLC
-
Business Development Manager, Technical Packaging
Business Development Manager, Technical Packaging
Georgia-Pacific LLC
-
Business Development Manager
Business Development Manager
Melink Solar
People also viewed
-
Business Development Manager
Business Development Manager
-
Business Development / Client Account Manager (IT Infrastructure)
Business Development / Client Account Manager (IT Infrastructure)
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More