Residential Counselor

Job Description

The Residential Counselor is responsible for assisting consumers in access and maintenance of quality rehabilitative support services. Provides hands on support and promotes consumer independence by developing Individual Recovery Plans, establishing goals and monitoring progress, ensuring continuity of care.

As per N.J.A.C. 10:37A-7.2(b), duties minimally include: onsite service and support; communicating observations and information about the consumer to the Program Coordinator, RN and treatment team; supervising and organizing recreational and / or socialization activities; transportation; residential counseling; crisis intervention services (excluding crisis intervention counseling), participation in development of service plans; participation in service coordination; documenting observations, information and services in progress notes.

Responsibilities

Service/Compliance:

• Ensure compliance with the Division of Mental Health and Addiction Services (DMHAS), Centers for Medicare and Medicaid (CMS) governing regulations, as well as agency policies and procedures.
• Promote wellness and recovery activities using evidence based best practices inclusive of Motivational Interviewing (MI), Illness Management and Recovery (IMR), Wellness and Recovery Action Plan (WRAP), and Integrated Dual Disorders Treatment (IDDT).
• Manage assigned caseload, assessing consumer needs and develop service plans within agency guidelines.
• Review service plans regularly to determine the need for continued social services and modifies as necessary.
• Document observations and communicate information to Program Coordinator, RN and treatment team.
• Provide consumer counseling in achievement of identified goals.
• Assist consumers with activities of daily living, to include, but not limited to:
• Cleanliness / personal hygiene
• Money management / budgeting
• Household responsibilities/laundry/cooking/shopping
• Community involvement/meetings
• Benefits and entitlements
• Medical case management (doctor’s appointments, prescriptions, etc.)
• Employment related
• Transportation navigation
• Education
• Encourage family and natural supports.
• Oversight of medication administration and tracking within agency prescribed guidelines.
• At times, may facilitate consumer groups, focusing on common educational themes.
• Ensures phone coverage for warm line for agency consumers in all programs during non-business hours.
• Participates in special consumer related functions, e.g.: community nights, agency sponsored functions, etc.
  
  

Administrative:

• Prepare required documentation timely and accurately for consumer charts, as per established agency guidelines. (Case notes, weekly progress notes, recovery plans, communication log, etc)
• Complete all required billing documentation accurately and timely.
• Complete required activities and documentation on fire drills, safety inspections, vehicle inspections, home related inspections.
• Provide transportation.
• Report any facility issues to maintenance for repair.
• Secure consumer funds when necessary, under direction of Program Coordinator.
• Complete annually required trainings.
• Complete special projects/tasks as assigned.
  
  

Knowledge/Skills/Abilities

• Ability to work with difficult situations and handle matters with sound judgment and discretion, following prescribed agency protocols.
• Effective verbal and written communication skills, with the ability to exercise critical thinking skills.
• Ability read, speak and write English; bilingual a plus.
• Ability to handle multiple projects and prioritize accordingly in a changing environment.
• Demonstrate and promote cultural sensitivity and professionalism.
• Ability to operate motor vehicle (car/minivan) safely, using defensive driving techniques.
  
  

Requirements

• Bachelor’s degree in mental health or human services from an accredited college or university; or the equivalent of four years’ experience/education in the field; Licensed RN; LPN with two years related life or work experience; High school or GED with four years of related work or life experience.
• Prior hands on experience in the field a plus.
• Knowledge of Microsoft Office and ability to navigate technology.
• First Aid and CPR certification.
• Possess valid driver’s license in state of residence and driving record in compliance with Agency policy.
  
  

Physical Requirements

• Use of standard office equipment (telephone, fax, computer, copier, etc.).
• Proper and safe use of everyday household items.
• Moderate physical effort to assist consumer in home environment with daily living activities.
• Some lifting may be required, in addition to walking, sitting, stooping, standing, bending, and driving.
  
  

Company Description

Triple C is a well-founded, grass-roots organization that has helped to make the dream of living independently with dignity become a reality for those they serve throughout Middlesex, Monmouth, and Ocean counties. We are in growth mode and are looking for like-minded individuals who have a passion for people and want to contribute to our mission.

Triple C is a well-founded, grass-roots organization that has helped to make the dream of living independently with dignity become a reality for those they serve throughout Middlesex, Monmouth, and Ocean counties. We are in growth mode and are looking for like-minded individuals who have a passion for people and want to contribute to our mission.