Residential Counselor - Inn Between

Job Details

Description

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

Under the direct supervision of the Manager of Residential Programs and Services, in the Intensive Services Network, the Residential Counselor will provide direct care to the consumers in the program, communicate concerns of care with treatment team, support client's treatment goal progress, and will be responsible for the upkeep/maintenance of the facility.

Job Specific Competencies/Duties

• Facilitate treatment and provide structured living environment to residents
• Supervise daily routine, events, activities
• Assist with Activities of Daily Living as indicated for each consumer
• Initiate and encourage family participation in the treatment plan
• Develop, in collaboration with client and case manager, a weekly schedule of activities, and monitor progress on treatment goals
• Monitor passes, house restrictions and client follow through with treatment expectations and consequences of individual client behavior, and communicate decisions to peers and supervisors
• Collaboration with the case manager/therapist for service delivery
• Maintain residential charts and update as necessary, according to Center and Department of Health requirements.
• Monitor medications and track Medication Administration Records (MARs) to ensure accurate delivery/documentation.
• Order and maintain supplies as needed
• Submit all documentation per Center requirements and timelines
• Participate in supervision and team meetings
• Maintain effective interpersonal relationships with all consumers, teammates, supervisors and community members
• Respond to consumer needs in timely manner
• Cross-training with other Center residential programs for coverage purposes
• Oversee clients in skills in areas meal preparation, cleaning, laundry, personal care duties and provide feedback as indicated, in an effort to support development of independent living skills
• Provide protective oversight to ensure safety of clients and facility at all times
• Schedule/participate in safety/fire drills and document in logbook
• Communicate all concerns in an appropriate/timely manner to supervisor
• Develop and maintain relationships with neighbors in the residential community
• Utilize de-escalation techniques when client is in crisis, and intervene appropriately, when necessary, coordination with case managers, supervisors, Access/Emergency department and community emergency responders when client requires a higher level of care or hospitalization
• Conduct 1:1 meetings with residents, and coordinate UA/BA program for facility
• Assist clients in meal preparation, cleaning, laundry, and personal care duties in an effort to support development of independent living skills.
• Maintain facility according to Department of Health guidelines for safety, documentation, protective oversight and fire safety expectations.
  
  

Other Duties (Professional Growth/Development/Community/Relationships & Productivity Performance Measures)

• Attend mandatory in-services, compliance with individualized training plan as required
• Attend supervision at times and intervals agreed upon with supervisor.
• Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, and utilize problem-solving approach/utilize feedback
• Use language and behavior to promote dignity/respect with consumers, Center staff and external customers
• Continually strive for self-improvement and remain motivated to learn new skills to benefit consumer and Center
• Submit 90% of all Progress-to-Date forms within 3 working days (team specific)
• Complete 95% of all paperwork by the due date
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
• Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public
• Effectively respond to client/consumer needs and problems, initiate and maintain positive interactions, timely response to phone calls, pages, email, etc.
• Demonstrates cultural competency/awareness/skills in working with diverse caseload and utilizes Center resources/trainings as needed
• Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor.
• Knowledge of trauma informed care and practices or willingness to obtain training/education on this.
  
  

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required

• Bachelor’s Degree (in a related field) required, with one to two years related experience and/or training.
• Bi-lingual preferred but not required.
• Obtain QMAP, First Aid, and CPR certifications within 30 days of hire.
• Motor Vehicle Insurance Coverage requires applicant must be 25 years or older. Must have an acceptable Motor Vehicle Driving record as determine by our insurance carrier. An MVR will be pulled along with a background check.
  
  

Salary Grade 49: $50,000 annually ($24.04/hr)*

Salary Grade 50: $55,000 annually ($26.44/hr)*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*
  
  

Application deadline: 8/28/2024. Review of applications will begin immediately.