Marine Bank helps clients reach their dreams of becoming homeowners every day. We are searching for a qualified residential loan officer to guide customers through our mortgage application process. The loan officer will meet with clients to understand their goals and recommend plans that best fit their needs. The loan officer will gather and evaluate all necessary financial information, submit applications, and provide updates throughout the process. Our talented employees provide truly rewarding experiences for our customers, and we are committed to providing the same for them.
Objectives of this role
Help qualified borrowers successfully obtain mortgages
Educate clients on mortgage rules and regulations, interest rates, and the application process
Advise clients, ensuring each is paired with a mortgage that best meets their needs
Work as a cohesive team with loan processors and underwriters, collecting all documentation and information they need to process applications
Ensure all deadlines are met, addressing and resolving all application issues in a timely manner
Create positive, lasting relationships with our clients and build a referral network
Responsibilities
Meet with potential clients to evaluate their financial background and homeownership goals
Recommend the mortgage plans that best align with clients’ backgrounds and needs, drawing on research and personal expertise
Collect the financial documents and information needed to complete a mortgage application, performing research and conducting interviews as needed, and ensure that all information is complete and accurate
Resolve any application issues
Keep an open line of communication with applicants throughout the process, providing updates and answering any questions that arise
Inform clients when their applications have been approved or denied
Complies with all regulations that apply within the scope of the position, including BSA, AML, OFAC and CIP
Skills And Qualifications
Excellent communication skills, both verbal and written
Enthusiasm for providing customers with the best possible service
Understanding of legal regulations as they pertain to mortgages
Ability to make sound mortgage recommendations based on research, personal expertise, and customers’ financial backgrounds
Ability to work collaboratively with loan processors and underwriters
Ability to handle sensitive and/or confidential information professionally and discreetly
Preferred Qualifications
Background in finance or accounting
Mortgage loan originator license
Working knowledge of loan origination software
Previous success in a customer service-oriented role
EEO/VETS/DISABILITY
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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