Restaurant Operations Supervisor

Work Location Geyserville

Position Purpose

The Restaurant Operations Supervisor will support the Restaurant Manager and Supervisors by performing all administrative duties as assigned by the Restaurant Manager. The Operations Supervisor will also support the restaurant floor when necessary.

Functional Responsibility

• Supervises the day-to-day operations and assigned staff in accordance with management's direction
• Leads in a constructive manner by example; demonstrates and encourages a strong work ethic and fosters an environment of trust and respect
• Guides team in the proper use of assets and resources to avoid waste and ensure cost-effective operations
• Monitors performance and regularly communicates with team to achieve mutual understanding, maintain level of productivity, and deliver desired results
• Partners with immediate manager to determine staffing needs
• Ensures employees have a safe, healthy, and rewarding work environment, provides applicable safety training and resolves/reports safety issues to management
• Supports change initiatives and company decisions in an effective manner
• Immediately informs management and addresses employee issues, concerns, and complaints in an objective and confidential manner
• Ensures employees are trained on the policies, processes, and procedures related to functional area; maintains company and regulatory compliance during day-day-operations
• Adheres to departmental GPS (Performance Management) guidelines and ensures proper GPS documentation; trains employees to do the job; identifies and makes suggestions for training needs and development opportunities
  
  

Essential Duties

• Input payroll numbers which include tips and timecard sheets. Ensure accuracy before submitting to Payroll at the end of the pay period
• Process Server and bartender checkouts and input on checkout spreadsheet
• Create all FOH schedules: servers, bartenders, bussers, hosts and submit to Restaurant Manager for approval
• Order supplies for Rustic and Pool Café, ie smallwares, produce for the bar and office supplies
• Ensure all invoices are accurate and approved in a timely manner
• Complete end of the month inventories for Rustic. Communicates this information to finance to assure accuracy of cost of goods reporting for menu items
• Supports front and back of the house staff, working on the floor as required.
• 8Ensures that all safety, sanitation and preventive maintenance and other stardards are consistently utilized.
• Other duties may be assigned
  
  

Non-Essential Duties

• Other duties may be assigned
  
  

Minimum Requirements

Education and Experience

• High School diploma, some college preferred
• 1+ years of Supervisory experience
• 2+ years of experience with payroll and cash handling procedures
  
  

Certificates and Licenses

• Servesafe Food Handlers certificate
• Servsafe ABC certificate
  
  

Knowledge, Skills, And Abilities

• Basic accounting knowledge and cash handling experience
• Ability to multi-task and be highly organized
• Great attention to detail
• Ability to work with little supervision
• Excellent verbal and written communication skills
• Excellent analytical and problem solving skills
• Proficient in Microsoft Office Suite
  
  

Working Conditions

• General Office/Restaurant working conditions
• Extended hours
• Shift Rotation
• Work in close quarters or confined spaces
  
  

Work Standards

• Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
• Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
• Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
• Follows all Company policies and procedures
  
  

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.

California Pay Transparency Disclaimer: This is a Non-Exempt position. The pay range for this position is $20.69 to $32.34. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data.

Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more

Delicato Family Wines is an Equal Opportunity Employer.