Wilbert Funeral Services, Inc.

Sales and operation planning manager

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Sales and Operations Planning (S&OP) Manager


Company Overview:

The Wilbert Group is a precast concrete and service provider that serves funeral services, building trades, and agricultural markets. The Wilbert Group offers a range of manufactured concrete products, including burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. The company operates manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, and crematories. The monument division produces granite memorials and markers, custom granite signage, and engraved brick pavers, and engages in wholesale monument sales.

Core Values: Integrity, Commitment, Innovation, Teamwork, Excellence


Position Overview: The Sales and Operations Planning (S&OP) Manager is responsible for leading the S&OP process to ensure alignment between sales forecasts, inventory management, and production planning. The role involves collaborating with cross-functional teams, including sales, marketing, finance, and operations, to balance supply and demand, optimize inventory levels, and meet customer service objectives. The S&OP Manager plays a critical role in driving the overall efficiency and profitability of the organization.


Essential Duties and Responsibilities:

Ownership of the S&OP process: implementation, execution and continuous improvement

Drive continuous improvement in all areas of the S&OP process: forecasting and demand planning; product introduction; supply planning; financial consolidation of the S&OP plan.

Develop standard metrics across the business for S&OP processes.

Production and inventory planning: including inventory levels and distribution inventory strategies

Provide process best practice and technical leadership (through influence not direct reporting) to the organization in S&OP including, forecasting and demand planning, data analysis, product introduction, supply planning and inventory planning.


Specific Responsibilities:

Manage S&OP analysis

Collaborate with corporate operations, and sales organizations

Lead the monthly executive cycle of the S&OP process.

Develop and communicate inventory strategies across the organization

Make sure all demand and supply plans align with corporate strategies and budgets

Communicate with plants on budget targets.

Work with sales and marketing on developing inventory plans for new products

Perform analytics on key sales and supply chain data to drive continuous improvement

Provide direction and support to divisional demand planners, supply planners and leaders of all S&OP process areas.


Education:

Required: Bachelor’s degree in the following areas – Business Administration, Operations Management, Industrial Engineering, Logistics, Finance

Preferred: Master’s degree in the following areas – Master of Business Administration, master’s in operations management

Certifications desired:

Certified in Production and Inventory Management (CPIM)

Certified in Logistics, Transportation, and Distribution (CLTD)

Lean and/or Six Sigma Certification (Green Belt, Black Belt)

Project Management Professional (PMP)


Experience:

Required experience:

Working in an S&OP process environment

Managing direct report employees

Working with dotted line reports to provide professional and technical guidance

Relevant recent experience in similar positions and industries

Willing to travel as needed to internal and external sites


Interpersonal, Communications and Influencing skills:

Excellent interpersonal skills, people management

Ability to formulate and/or champion ideas and concepts to improve business performance to achieve set objectives

Establishes collaborative relationships built on ethical values, trust and commitment with customers and business partners for long term sustainability

Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved

Works in teams with a collaborative approach

Demonstrates ability to work in a matrix structure

Able to exercise personal influence, resolve conflict and bring out required behaviors


Business and Financial Acumen:

Understands key drivers of revenue and cost and applies in decision making

Articulate performance goals, measures and target in financial terms

Ability to leverage technology (ERP) and best practices


Physical/Other Requirements:

Standard office environment with potential remote work flexibility.

May require occasional overtime during peak periods or audits.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Must be able to lift and carry up to 30 lbs.

  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Analyst and Management
  • Industries

    Wholesale

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