Sales Associate
Join Baked by Melissa as a Sales Associate and become a vital part of our sweet-loving team! At Baked by Melissa, we’re not just about cupcakes; we’re about creating delightful experiences that leave our customers smiling from ear to ear. As a Sales Associate, you’ll be our enthusiastic BRAND AMBASSADOR, spreading happiness and Making Life Sweeter one cupcake at a time! You’re not just selling treats – you’re crafting memorable moments and turning first-time visitors into lifelong Baked by Melissa enthusiasts. Be the face of positivity and high energy, ensuring every interaction leaves a lasting impression. Join us in making every day a little sweeter for our amazing customers!
What You’ll Do
What You’ll Do
- Provide outstanding customer service in alignment with Baked by Melissa’s SWEET experience (Smile, Welcome, Educate, Ensure, Thank).
- Welcome customers with a sincere greeting and a smile.
- Spark genuine and informative conversations with everyone who walks through our doors.
- Serve customers by assisting them in selecting Baked by Melissa’s bite size treats.
- Thorough understanding of Baked by Melissa’s products, delicious ingredients, and in-store promotions.
- Responsible for handling all cash and credit card transactions within the store and utilizing a Point of Sale (POS) system.
- Complete opening/closing checklists including inventory counts.
- Meet and exceed sale goals by engaging with customers, suggestive selling, sharing product knowledge and providing a SWEET experience
- Assist with inventory, including but not limited, to receiving and stocking merchandise.
- Respond to customers’ questions and concerns with a sense of urgency.
- Alert management of potential security issues.
- Other duties as assigned
- High School diploma or GED required
- 18 years of age or older
- Availability to work retail hours including weekends
- Capable to lift 30 pounds or more
- Ability to smile all day!
- COVID Vaccine required; will only accept a declination for medical or religious reasons
- Opportunities for growth
- 50% employee discount on our bite-size treats
- Option to pick up additional shifts at other Baked by Melissa locations
- Employee recognition programs
- Sweetest Vibes around!
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Seniority level
Entry level -
Employment type
Part-time -
Job function
Sales and Business Development -
Industries
Food and Beverage Services
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