Sales Associate

Join Baked by Melissa as a Sales Associate and become a vital part of our sweet-loving team! At Baked by Melissa, we’re not just about cupcakes; we’re about creating delightful experiences that leave our customers smiling from ear to ear. As a Sales Associate, you’ll be our enthusiastic BRAND AMBASSADOR, spreading happiness and Making Life Sweeter one cupcake at a time! You’re not just selling treats – you’re crafting memorable moments and turning first-time visitors into lifelong Baked by Melissa enthusiasts. Be the face of positivity and high energy, ensuring every interaction leaves a lasting impression. Join us in making every day a little sweeter for our amazing customers!

What You’ll Do

• Provide outstanding customer service in alignment with Baked by Melissa’s SWEET experience (Smile, Welcome, Educate, Ensure, Thank).
• Welcome customers with a sincere greeting and a smile.
• Spark genuine and informative conversations with everyone who walks through our doors.
• Serve customers by assisting them in selecting Baked by Melissa’s bite size treats.
• Thorough understanding of Baked by Melissa’s products, delicious ingredients, and in-store promotions.
• Responsible for handling all cash and credit card transactions within the store and utilizing a Point of Sale (POS) system.
• Complete opening/closing checklists including inventory counts.
• Meet and exceed sale goals by engaging with customers, suggestive selling, sharing product knowledge and providing a SWEET experience
• Assist with inventory, including but not limited, to receiving and stocking merchandise.
• Respond to customers’ questions and concerns with a sense of urgency.
• Alert management of potential security issues.
• Other duties as assigned
  
  

Qualifications

• High School diploma or GED required
• 18 years of age or older
• Availability to work retail hours including weekends
• Capable to lift 30 pounds or more
• Ability to smile all day!
• COVID Vaccine required; will only accept a declination for medical or religious reasons
  
  

Benefits And Perks

• Opportunities for growth
• 50% employee discount on our bite-size treats
• Option to pick up additional shifts at other Baked by Melissa locations
• Employee recognition programs
• Sweetest Vibes around!
  
  

Baked by Melissa is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating an inclusive and respectful environment that is essential for individual and company success. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. Join Baked by Melissa in making life sweeter!