The Scheduling Coordinator is responsible for scheduling and monitoring teams of remote field staff across multiple states. The position includes, but is not limited to, scheduling patients for appointments with TapestryHealth Providers, coordinating field staff to facilitate telehealth visits in SNF or Acute Care Facilities. Create, maintain, and monitor both staff and Provider schedules. Work with and alongside other departments and teams to forecast and plan future schedule and staffing needs.
Primary Responsibilities:
Scheduling, rescheduling, and canceling patient appointments as required
Proactively identify and resolve scheduling conflicts
Continually assess staffing needs
Keep stakeholders informed of scheduling changes and answer scheduling queries via email, phone, or teams chat
Liaise and coordinate with health care professionals both internally and externally regarding staffing and shift needs
Provide and maintain a professional relationship with clients, team members, and other outside vendors at all times
Prepare patient charts for upcoming Provider appointments
Ability to familiarize self with geographic service areas thru goggle maps or other apps
MINIMUM REQUIREMENTS:
High School Diploma or equivalent
Experience in the health care field
Exceptional organizational skills and ability to multi task
Technically savvy: Proficiency with computers and apps
Proficient in Microsoft Word, Excel basics
Experience with electronic medical records (EMR)
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at TapestryHealth by 2x