Security Services Manager

Start Date: April 1

Duration: 200 days

Location: Remote

The ideal candidate should have demonstrable experience in customer facing roles and possess adequate knowledge of cybersecurity controls especially in the context of cloud technology.

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Skills Required

Essential Skills

Intermediate to expert level knowledge of Cloud Computing

Knowledge of Oracle Linux, such as basic navigation, security patch analysis, security best practice configuration etc.

Knowledge of Windows server security, such as common vulnerabilities, configuration weaknesses & security best practices

Possess deep level knowledge on Computer System Validation (CSV), GAMP 5 Guideline, USFDA - 21 CFR Part 11, GxP Regulations, Validation Life Cycle, ‘V’ model, Good Documentation Practices (GDP), Software Development Life Cycle (SDLC) and Deft Life Cycle Management

Prepare, review and execute validation documentation like System Design Document (SDD), Installation Qualification (IQ) Plan/Protocol, Test Cases and Summary Reports

Perform Quality Review and oversee the validation activities with respect to Good Documentation Practices (GDP) and 21 CFR Part 11 regulations

Knowledge of Oracle Database security best practices, Database Auditing etc

Knowledge of Oracle Fusion Middleware security best practices, API & web security, OWASP Top 10 and associated controls etc.

Knowledge of two or more industry best practice standards & framework such as CIS, NIST, STIG, FedRAMP, PCI DSS, HIPAA & 21 Part 11

Knowledge of scanning tools such as Nessus, Qualys etc. or other such and ability to interpret scan data, findings severity, CVSS score etc.

Exemplary customer management skills

Desirable Skills

Able to write basic to intermediate Oracle Linux shell scripts

Knowledge of Oracle Cloud Infrastructure security concepts, ZTA and CSA Cloud Controls Matrix (CCM)

Knowledge of Identity & Access management solutions, SAML, SCIM, hybrid cloud identity source integrations, federation, roles & policies etc.

Able to read and understand services contracts, order documents and its associated entitlements & obligations.

Excellent Project management skills

Possess current Oracle Cloud Infrastructure certifications

Function To Be Performed

Responsibilities include but not limited to

Act As An Expert Advisory Contact And Assist With Deployment And Ongoing Management Of a Number Of Enhanced Security Services For Example (but Not Limited To)

Threat & vulnerability management, such as vulnerability scanning & penetration tests

Database security solutions such as Encryption, Vaulting and Auditing

Data obfuscation solutions such as Data masking & Data Redaction

Assess application layer security assessments and secure configuration best practices

Implement & support Validation Support Services for healthcare industries

Chair & Participate in periodic security service review calls with customer and clearly demonstrate value proposition of delivered security services

Develop customer success metrics, cultivate enduring relationships with customers from initial onboarding through their cloud transition journey, fostering business growth; key success criteria

Create & maintain up to date customer & service status information pertaining to security services in relevant reporting portals, applications etc. at all times

Analysis of the vulnerability scan and PenTest data and provide customer walkthrough using tailored & “fit-for-purpose” deck; clearly articulating service value, findings, associated risks & remediation’s

Assist and be part of a “center of excellence” (CoE) team in presentation of security service value decks using effective metrics such as balance score card (BSC) to customer business team, who could be non-technical or higher management / Cxx level