DMS is a global leader in video collaboration and custom AV. Specialising in high quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering an individualised service to customers.
About Senior AV VC Technician:
The Senior AV / VC Technician will be an integral part of our global field engineering team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.
Travel: Flexibility and the ability to travel is an essential part of this role.
Work Environment: Varies depending on client site
Position Type/Expected Hours of Work: Full time, 40 hours per week.
Supervisory Responsibility: Supervisory / Team Lead experience
A Day in the Life of Our AV VC Technician:
Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp.
Participate in a full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team
Code upload, configuration, fault finding and onsite diagnostics and technical checks
Following cable schedules, risk and method statements and understand cabling diagrams
Knowledge of video wall and controller options
Provide training and client support to users in the operation of VC and AV systems
Conducting audits, writing reports and completing delivery site surveys
Working with potential management of teams and schedules
This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market.
About you:
Have a minimum of 4 years' experience in a similar position
Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines
Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom, video walls
Physically fit, lifting required
Supervisory / Team Lead experience
Excellent communication and organisational skills with the ability to priorities an often conflicting workload
Innovative, with the ability to implement problem solving initiatives
Flexibility regarding working hours and willing to travel extensively
High level of professionalism and customer awareness
Technical skills and understanding of VC solutions and IT network infrastructures.
Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)
Understanding of rack building and wiring
Engineering health and safety training (including risk assessments) and knowledge
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Technology, Information and Internet
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