Senior Business Analyst Consultant

Responsibilities

Business Analysis

 Collaborate with internal and external stakeholders and subject matter experts to elicit, analyze,

communicate, and validate functional and strategic needs, as-is processes, and the development

of to-be result-oriented solutions.

 Prepare business cases for project proposals, incorporating the need, solution, feasibility, costs,

timeline and results of completing the project.

 Throughout an approved project, conduct requirements gathering, identify business rules,

prepare test plans, monitor and document test results, and report status, issues and risks.

 Investigate errors in systems and processes and work with technical staff to develop, implement

and test resolution plans.

Process Improvement

 Apply Lean concepts in accordance with the NYS Lean Initiative, using methods to help achieve

data-driven outcomes within diverse teams

 Assess processes, take measurements and interpret data

 Design, run, test and upgrade systems and processes

 Develop best practices, routines and innovative solutions to reduce waste and improve the

quality of output and results

 Perform process simulations

 Manage multiple competing priorities in process design; weighing and helping process owners

assess ways to make progress on multiple fronts while prioritizing the most important

outcomes.

 Subscribe to standard SDLC models

Project Management

 Conceptualize, develop, coordinate, prepare and help implement plans to support HCR’s key

initiatives.

 Create tracking mechanisms, help identify resources required for successful implementation,

establish and implement timetables and control methodologies to ensure robust project

management.

 Support HCR program staff by collecting information, preparing materials, helping coordinate

resources, and sharing information freely and proactively

Requirements

 Bachelor’s degree; MBA or relevant technical degree preferred;

 Minimum of 7 years of successful experience as a business analyst and proven history

managing and delivering large-scale, complex, multi-year project;

 A strong background in technology, analysis and critically evaluating information gathered from

multiple sources; experience decomposing high-level information into details, distinguishing

user requests from the underlying true needs, and developing solution ideas from requirements

 Proven experience successfully working in a team setting and ability to reconcile conflict ;

 Experience in related professional business / project analyst capacity;

 Proven experience writing business requirements documentation (BRDs) and functional

requirements documentation (FRDs), including creating workflow/process flow diagrams

(Candidate will be expected to produce examples of written materials from previous

experience);

 Experience managing/working on projects through all phases of the Software Development

Life Cycle (SDLC);

 Extensive organizational skills to manage agency expectations and project artifacts;

 Excellent listening skills and the ability to elicit pertinent information from key staff;

 Excellent oral and written communication skills;

 Proven work experience in process re-engineering;

 Excellent technical skills;

 Knowledge of process related standards;

 Analytical thinker with interpersonal skills;

 Experience in finance/housing (e.g. mortgages, mortgage insurance/underwriting and audits.)

 Public sector experience is a plus;

 Experience with Microsoft Office, Project, Excel and Visio;

 Experience with SQL Server is a plus;