Senior Coordinator, Membership

Description

Reporting to the Associate Director, Membership and Annual Giving, the Sr. Coordinator, Membership, works across the museum's Membership programs to coordinate all aspects of membership marketing deliverables and creates reports to monitor performance, drive decision-making, and identify areas for optimization.

This position is represented by a union.

Duties and Responsibilities:

• Build weekly and monthly reports analyzing museum’s Membership program including renewal campaigns, onsite sales, and new member acquisition.
• Identify and troubleshoot database and ticketing discrepancies in assistance with IT and Visitor Experience departments.
• Work closely with Associate Director on ideation, execution, reporting, and data quality on all acquisition, renewal, and upgrade campaigns.
• Coordinate the project management of direct mail and email communications including letters, newsletters, renewal emails, and select invitations.
• As needed, assist members and the public with membership and general museum information by answering Membership phones, voicemails, and emails.
• Assist in the execution of special events for the Membership program including exhibition-based events, screenings, and monthly programs.
  
  

Position Requirements

Qualifications and Requirements:

• A bachelor’s degree or equivalent combination of education, training, and experience is required.
• 2+ years of related direct response marketing. Work in fundraising is a plus.
• Demonstrated advanced proficiency and accuracy using MS Office products, including Word, Excel, Outlook, and other software programs.
• Prior experience working with Salesforce and Marketing Cloud preferred.
• Strong oral and written communications skills; solid interpersonal and organizational skills, including problem-solving. Ability to maintain confidentiality.
• Ability to address duties with initiative, accuracy, and attention to detail; can sort multiple priorities and respond to the needs of a fast-paced work environment.
• Available to work weekends and evenings as needed.
• A commitment to diversity, equity, accessibility, and inclusion.
  
  

Benefits:

• Comprehensive medical, dental, and vision.
• PTO and sick time
• 401(k) retirement plan
  
  

If hired, we require all employees to be vaccinated against COVID-19, unless a medical or religious accommodation is needed as determined on a case-by-case basis.

The expected salary for this role is $25 per hour. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.

@museumLI

About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures.

EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.