Senior Director of Product Management

Company Overview:

Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video.

As we continue to support growth and expansion, we are seeking an experienced Senior Product Manager your entrepreneurial mindset will focus on delivering products that meet our customer’s needs.

Position Summary:

As the Senior Director of Product Management, you will lead the product management function for Panopto, overseeing a core product with several add-on modules. You will manage a team of five direct reports and will be responsible for driving the strategic vision, roadmap, and execution of product initiatives that align with our business goals. Your entrepreneurial mindset and leadership skills will focus on delivering products that meet our customers' needs and drive business growth.

At Panopto, we collaborate as a team which may mean taking on additional tasks or projects within the scope of your role. This also offers growth opportunities and helps us scale as business needs evolve. Other responsibilities may be assigned to help drive our vision and mission to alignment with our organization’s values.

Work you’ll do:

In this role, you will

Leadership & Strategy:

Develop and execute a comprehensive product vision and strategy for Panopto's core product and its add-on modules. Lead, mentor, and develop a team of five direct reports, fostering a collaborative and high-performance culture. Conduct regular roadmap processes that drive top-line revenue growth and ensure customer retention.

Product & Roadmap:

Develop and execute a comprehensive product vision and roadmap for Panopto to deliver on business goals. Develop new metrics and KPIs to measure the progress of initiatives aimed at driving efficiency.

Oversee the analysis of competitor offerings, customer needs, and product metrics to determine the optimal set of features that drive customer value, success, and retention.

Collaborations:

Work cross-functionally with the Product Development team to launch new features. Plan and prioritize engineering efforts for all related features, working on a day-to-day basis with cross-functional stakeholders as part of an Agile development team. Manage internal expectations for the team's projects, products, and features.

Solutions & Product Offerings:

Champion the product offerings by clearly communicating product benefits to users and internal stakeholders. Propose innovative solutions to address key challenges facing the industry or market, generating excitement among internal stakeholders, customers, and industry experts. Present at industry events and conferences to discuss the state of the industry and showcase existing products, highlighting their benefits and transformational changes resulting from new product innovation.

Go-to-Market:

Support sales and channel partners with prospective customer demos, training, tools, documentation, and subject matter expertise to help close business. Contribute to tactical and strategic decision-making for the business area.

The Team:

This position reports to the Chief Operating Officer. Product organization’s primary function is to ideate, define, and deliver best-in-class products and solutions to our valued customers. To deliver on this commitment, the team assesses market trends, performs strategic and competitive analysis, conducts customer research and interviews, and deep feasibility and viability assessment to identify areas of opportunities to make product investment decisions.

We ruthlessly prioritize opportunities with high ROI and work with R&D team to deliver highly scalable and reliable products in a timely fashion. The team is maniacally focused on every aspect of customer experience and continually explores areas of improvement.

Required Qualifications:

• Extensive experience in product management with a proven track record of analyzing competitor offerings, customer needs, and product metrics to drive customer value, success, and retention
• Strong leadership skills demonstrated by developing and executing comprehensive product visions, roadmaps, and strategic acquisition plans aligned with business goals
• Proficiency in Agile methodologies, collaborating cross-functionally with product development teams to prioritize engineering efforts and drive top-line revenue growth
• Excellent communication and collaboration skills, capable of working closely with cross-functional stakeholders to shape solutions, manage internal expectations, and champion product offerings
• Innovative mindset with the ability to propose and implement solutions to address industry challenges, generating excitement among stakeholders and customers
• Experience in go-to-market strategies, supporting sales and channel partners with demos, training, and subject matter expertise to drive business closure
• Demonstrated ability to contribute to tactical and strategic decision-making for the business area, including presenting at industry events and conferences to showcase products and highlight industry trends
  
  
  
  
  

Join Panopto and be part of an exciting journey where your product development expertise will have a significant impact on the success of Panopto offerings. If you possess excellent communication skills with the ability to interact with, as well as understand technical subjects, emerging technologies and their relevance to the marketplace, we encourage you to apply.

Our people and culture

Panopto’s mission is to help anyone share knowledge using video. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a diverse, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit not only drives us towards effective solutions but also fuels our drive to continually improve and innovate, ultimately enhancing the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.

Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,500 companies and universities worldwide with over ten million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.

Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.

Hybrid, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they must make regular trips to the Pittsburgh office, located on the north side of Pittsburgh along the Three Rivers Heritage Trail with quick access to downtown.

Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.

Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.

Total Rewards: The salary range for this position is $ 160,000 - 180,000 USD per year. This position is also eligible for a bonus as part of the compensation package. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you. At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.