Our Company:
For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.
Perks we Provide:
The Role: The Senior Director of product will be responsible for leading the Company’s process innovation strategy, including developing and executing strategic plans, managing internal stakeholders and delivering high-quality process optimization outcomes to the organization. The ideal candidate will have experience leading and executing successful process design and optimization programs, including: process mapping, user experience design (UX), workflow optimization, digital process automation (DPA), artificial intelligence (AI), and machine learning (ML). The successful candidate will interact significantly with members of the senior leadership team, key business functions including Product and Technology, and the Board of Directors.
As the Senior Director of Product, you will:
We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.
For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.
Perks we Provide:
- Medical, dental, vision, and life insurance benefits are available from the first day of employment
- Excellent work/life balance
- Flexible PTO
- 12 paid holidays
- 401(k) with employer match
- Remote work depending on the role
- Career growth opportunities
- Incentive plans depending on the role
- Computers and necessary work equipment are provided
The Role: The Senior Director of product will be responsible for leading the Company’s process innovation strategy, including developing and executing strategic plans, managing internal stakeholders and delivering high-quality process optimization outcomes to the organization. The ideal candidate will have experience leading and executing successful process design and optimization programs, including: process mapping, user experience design (UX), workflow optimization, digital process automation (DPA), artificial intelligence (AI), and machine learning (ML). The successful candidate will interact significantly with members of the senior leadership team, key business functions including Product and Technology, and the Board of Directors.
As the Senior Director of Product, you will:
- Develop and execute a comprehensive process optimization product strategy aligned with the organization's goals and objectives.
- Lead, identify, and implement process mapping, design, automation, and enhancement solutions.
- Collaborate with business, product, technology partners on process optimization development and adoption sequencing to create positive business outcomes that align with the enterprise’s product and platform development prioritization.
- Partner with business leaders including product and technology to shape the Company’s development roadmaps that effectively incorporate automation, digital transformation, and operational excellence.
- Lead deployment teams to scope, plan, execute and deliver expected outcomes.
- Stay up-to-date on the latest automation advancements to apply within the organization.
- Manage and deliver project communications to internal project teams as well as executive leadership and corporate sponsors.
- Have other duties as assigned.
- Bachelor's degree in Information Technology, Management Information Systems, Computer Science or related field; Advanced degree preferred
- 7+ years of experience in healthcare technology product management (Revenue Cycle preferred)
- 3+ years of experience leading and managing teams
- Proven track record of success driving process redesign, improvement, and automation programs
- Strong attention to detail with the ability to create and test complex business models independently and QA own work and work from associates
- Strong writing skills in both long-form and short-form to both internal and external parties
- Strong organizational and project management skills; the ability to work with cross-functional teams productively is required - tactfully working through competing priorities is critical
- Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
- Ability to work under pressure, meet deadlines and work on multiple projects simultaneously
- A high degree of organization, individual initiative, and personal accountability
- Excellent Excel, PowerPoint and Word skills
- Eligibility to work in the U.S.
- Past experience working in Revenue Cycle
- A quiet, distraction-free environment to work from in your home.
- A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.
- The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.
We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.
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Seniority level
Director -
Employment type
Full-time -
Job function
Product Management and Marketing -
Industries
Hospitals and Health Care
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