Senior Host Communications Manager (contract)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
  
  

Job Title: Senior Host Communications Manager

The Location:

This position is US - Remote Eligible.

Job Overview:

The Senior Host Communications Manager is responsible for developing and producing compelling content that informs and educates Airbnb hosts. This role will report to the Sr. Manager, Host Communications Editorial, and be based remotely in the United States.

The difference you will make:

Airbnb is looking for a seasoned and creative writer to join the Host Communications Editorial team. This team informs and educates hosts about product launches, important policy changes, and other relevant hosting information—all in alignment with Airbnb priorities.

You’ll lead content creation and content management efforts that help hosts get started and continue to find success. You’ll collaborate with Host Communications strategists and cross-functional partners—including marketing, UX writing, product, and PR teams—to deliver relevant, best-in-class content to hosts.

The ideal candidate is a highly motivated, standout writer with sound editorial judgment. Candidates must excel at translating strategic direction, research, and company goals into impactful and on-brand creative solutions. You’ll bring an audience-first approach and will become a trusted expert and advocate for hosts. Our ideal candidate has a portfolio of varied work with demonstrated success in brand communications.

Responsibilities:

• Define and create content in all forms, including articles, emails, and social posts
• Ensure all content is clear, accurate, consistent, and aligned with Airbnb’s goals, initiatives, and brand
• Communicate efficiently and partner with strategists and cross-functional teams to define content objectives and editorial approach
• Collaborate with Marcom and UX Writing teams to ensure a consistent and singular Airbnb voice
• Refine and uphold editorial standards
• Conduct interviews with hosts, product teams, and other stakeholders
• Balance a variety of short-term and long-term projects and priorities, while meeting strict deadlines
  
  

Skills

• Highly collaborative and eager to contribute to an enriching and respectful environment
• Creative thinker and self-starter with a strong bias for action
• Flexible and dependable
• Excels at translating research, data, and strategy into successful creative solutions
• Thrives in a fast-paced, quickly changing environment
• Passionate about Airbnb’s mission and purpose
  
  

Education

• 10+ years in editorial production as a writer, editor, communications manager, or content strategist, preferably on in-house teams at global brands
• Bachelor’s degree in English, marketing, communications, journalism, or a related disciplines; OR equivalent work experience
• Strong writing, editing, and fact-checking process
• Exceptional organization, communication, and prioritization skills
• Experience managing end-to-end content production, including coordinating with other teams
• Skilled at influencing and collaborating with remote colleagues to produce desired results
• Ability to think both strategically and tactically, from brief to execution
• Demonstrated success working in an agile content development environment
  
  

A CURRENT WRITING PORTFOLIO IS REQUIRED FOR EACH APPLICANT. Please include your password if you have one.

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $100sin-$120/hour.

Benefits: Medical, Dental, Vision, 401K