Senior Manager, Engineering Quality

About The Role

Posit is seeking an experienced manager to drive software product quality and customer value, and to coach the talented, dedicated Quality Assurance engineers working on several on-premises products, including Posit Connect and an extension for Positron. These products are designed to make it easy for data scientists to publish high-quality, code-based analyses to tell stories with data and solve real-world problems.

You will lead both people and process from this position, and you will have a direct impact on the planning, design, execution, and overall quality of one of Posit’s most powerful product suites. We are looking for a product-minded leader with an excellent understanding of good software quality methodology, and the ability to put it into practice in a fast-paced environment.

At Posit, QA engineers are embedded in the product development teams, so this role is focused on

• enabling the QA engineers to define, direct, and assess the quality standards and testing strategy on their product teams,
• building confidence in quality at speed via increased test automation,
• challenging the entire product team to focus on customer value, and
• reinforcing and sustaining a culture that focuses on usability, supportability, and scalability in our software.
  
  

This role requires Python or data science fluency, as well as experience with front-end testing, building test automation frameworks, technical leadership, and team management.

What you will own

• Define and continuously improve the quality standards for our products, in collaboration with QA engineers, developers, product managers, designers, and leaders
• Measure, analyze, and report on product quality to identify areas for improvement and enhancement
• Guide the strategic direction and career development of the QA engineers on your team. Hire, onboard, train, and coach new QA engineers.
• Engage with test automation code alongside the QA engineers (review, mentor, contribute)
• Identify ways to make the user experience with our product smoother and more valuable
  
  

What you will help with

• Set clear standards, strategies, and expectations for the quality of the software being built
• Partner with Engineering and Product Management leaders to provide both high-level and day-to-day product team guidance, work prioritization, and release management
• Work with other QA managers and the VP of Product Quality to direct Posit’s overall quality approach
• Actively inspire user-centric, holistic, cross-product thinking across the entire engineering organization
  
  

What you will teach us

• Good mechanisms for instilling high-quality, user-centric mentality and method in our product teams
• New quality philosophies, testing techniques, product management patterns, or tools. We are a team that likes to learn, and would love to hear about your areas of expertise.
  
  

What you will learn

• A deeper understanding of cloud infrastructure and DevOps techniques to effectively deploy and test our software
• An appreciation for data science workflows and some of the tools and approaches used by data scientists.
• The Posit products and how they empower our customers to do effective data science through code.
  
  

Within one month, you will…

• Get to know everyone on the product team, and get familiar with our current software development and testing strategies and processes
• Learn our company and quality goals, and become familiar with our test planning, procedures, and frameworks
• Start building relationships with your direct reports, to understand their goals and how they align to the team’s objectives
• Understand the architecture of our test automation suites, and start contributing as a reviewer, coach, and creator (in Go, Python, and JavaScript, including Cypress)
  
  

Within three months, you will…

• Have a general understanding of our users’ objectives and how Posit Connect and the rest of our product suite helps them achieve those goals
• Actively participate in product and feature planning with other team leaders, and provide feedback on value, quality, and product direction based on user expectations
• Understand the design of our test plans, cases, and coverage, and guide the team to look for opportunities to continuously improve them
• Coach the team to evolve our test strategies and coverage, and contribute meaningfully to the design and content of our automation suites
• Think critically about our product quality standards, strategy, and measurement procedures, and working with the team to grow and improve them
• Start working with other product teams on the design, coordination, and execution of shared projects
• Establish trust with your direct reports, be familiar with their individual growth plans, and start looking for opportunities to enable their ongoing career development
• Engage with other leaders in Product Quality/QA to manage cross-functional projects geared toward continuous improvement in the value and quality of our software
  
  

Within six months, you will…

• Empower and enable QA engineers to ask the best questions and make the best decisions possible in the service of producing valuable, high-quality software
• Augment or start building tools to measure the level of product quality we have achieved, and analyze the outcomes to identify areas for improvement
• Work with leaders across the engineering organization to enhance our approach to product value and quality, focusing on holistic user experience as the driving force for positive change
  
  

Within a year, you will…

• Formulate strategies to ensure high-quality professional testing of our software products
• Work with product managers and engineering leaders to prioritize quality enhancements in both our products and processes
• Provide career development resources; grow leadership and enable technical achievement across the team
  
  

Working At Posit

• We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.
• We prioritize giving ourselves “focus time” to get deep work done. We minimize meetings and attempt to operate asynchronously.
• We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills, influence, and leadership as a result of working at Posit.
• We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now.
• Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation®, which means our open-source mission is codified into our charter. As a result, our corporate decisions balance the community's interests, customers, employees, and shareholders. Hear more about why we think this matters here.
  
  

Notable

We offer competitive compensation with extensive human-first, people-focused benefits to prioritize your personal and financial well-being.

• 100% of medical, dental, and vision insurance premiums are covered for employees and their families! Fertility and gender-affirming healthcare is included in all of our plans.
• Supplemental mental health and wellness benefits are available via Ginger even if you don’t opt in to our insurance plans, including Ginger for teen family members.
• Posit's gender-neutral paid parental leave policy covers all new parents, including foster and adoptive parents.
• All full-time employees are eligible for 401k enrollment starting on day one.
• After six months of employment, Posit provides a substantial yearly match to employee 401K contributions.
• An annual profit-sharing bonus for employees recognizes our team’s contributions to company performance across the year.
• We are a 100% distributed team. You are also welcome to come into our Boston office.
• We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home.
• Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development, wellness, financial health, charitable giving, and remote work support.
• We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 13 paid company holidays.
  

Are you excited about this role but not sure if your experience aligns with every qualification in the job description? That’s okay. We know multiple perspectives are essential for a thriving organization and we'd still love to hear from you!

Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Posit Software, PBC participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.

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