Senior Manager, Partner Success

About Acadeum

Acadeum helps colleges and universities quickly expand academic portfolios with in-demand certifications, courses, and programs to attract and retain learners along the education-career continuum. More than 475 higher education institutions use the Acadeum network and technology platform to expand academic capacity, helping to keep learners on track to graduation, generate and recover revenue, bolster existing or launch new programs, and attract new populations of learners with workforce-aligned curricula and stackable certifications. To learn more about Acadeum, please visit www.acadeum.com

Job Description

The Senior Manager will be responsible for a portfolio of 50+ Acadeum partnership accounts, which may include managing inbound partner account communication for the Partner Success team. This results oriented contributor will be responsible for maintaining performance of accounts within their assigned portfolio and identifying opportunities for strategic growth and upselling to existing accounts. The role will be accountable for partner enrollment and sales metrics, and will be expected to meet or exceed goals for their accounts requiring deep experience in increasing account utilization despite typical higher education roadblocks. The Sr. Manager will be responsible for managing a specific strategic outreach cadence and work directly with partners to identify opportunities for growth and partnership development. A successful candidate will be knowledgeable about the academic cycle and be planful around the timing of their client engagements in order to maximize enrollments. 

To apply please send your resume to hiring@acadeum.com

Responsibilities

• Drive activity and results to meet established metrics and goals
• Manage strategic communication flow designed for account maximization
• Consistently identify opportunities to improve process and communication throughout the partner engagement lifecycle
• Works with AVP of Partner Success to meet goals and targets
• Assist partners with identifying opportunities and strategies for optimizing the course share network
• Responsible for enabling an extended catalog of courses for partners though the course share platform
• Empower partners to effectively communicate the value proposition of the course share platform to stakeholders 
• Other duties as assigned by management. 

Requirements/ Competencies

• Bachelor's degree
• Minimum of 1 year experience in Higher Education Industry or Account Management
• Minimum of 3 years Sales or Business Development experience
• Excellent communication, presentation and influencing skills
• Strong organizational and project management skills
• Customer facing experience in a Sales or Account Management role
• Results oriented mindset; ability to make timely and impactful decisions
• Strong understanding of business and operational processes
• Ability to manage and measure necessary activity to drive results
• Agility and the ability to succeed in a fast paced complex organization using both sales and account management skills
• Ability to effectively communicate to a broad range of constituents at education institutions.  
• Familiarity with transfer credit and higher education operating/business models
• Previous experience in a startup environment preferred
• MS Office and G-Suite experience preferred
• HubSpot experience a plus

Details:

Location: Remote 

Job Type: Full-time 

Benefits: Medical, Dental, Vision

Perks: 

• Outcomes-focused work from home policy
• Unlimited vacation
• Incredibly talented & mission-driven teammates
• Engaging work that is making a difference in the landscape of higher education and the students who call it home
• Paid maternity and paternity leave

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply please send your resume to hiring@acadeum.com