Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what's best in their city, merchants to grow their sales, and dashers to find flexible work.
About the Role
The US Marketplace team is looking for a motivated and hands-on operator to be the GM of New Users. As a Strategy & Operations Senior Manager, you'll scope, launch, scale, and operate the next generation of DoorDash products and channels to drive new user growth.
You will report into the User Growth team, leading cross-functional collaboration between DoorDash's product, marketing, finance, and analytics teams to deliver and retain new users on the DoorDash marketplace. You'll have the opportunity to help define new bets, incubate 0-1 experiments, scope partnership opportunities, and execute on a roadmap to improve new user retention.
You're excited about this opportunity because you will…
Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams
Analyze – Shape and define our strategy based on quantitative and qualitative data
Operate – Figure out how to get from A to B–then actually make it happen.
Experiment - Run tests and scale insights. Embrace the challenge of having multiple paths forward and no right answer.
Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the new user experience
Grow – Help the business get 1% better every day.
We're excited about you because…
You have 8+ years of experience in strategy & operations or consulting; high-growth startup experience is advantageous
You have 3+ years of people management experience
You have experience leading cross-functional projects and hitting goals
You are comfortable running analysis and manipulating datasets; SQL experience is strongly preferred
You always look for ways to improve and want to shape the direction of the company
You can motivate people at all levels across the organization
You can translate high-level goals into relevant plans
You love getting to a low level of detail
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We expect this position to be filled by 8/10/24
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
Colorado Pay Range:
$154,800—$232,200 USD
California Pay Range:
$172,000—$258,000 USD
New York Pay Range:
$172,000—$258,000 USD
Washington Pay Range:
$163,400—$245,200 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Technology, Information and Internet
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