Senior Product Designer

About BLEN

BLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that’s just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant.

About This Position

Senior Product Designers at BLEN lead our teams in creating effective digital solutions through user-centered design. They combine domain knowledge, design expertise, and strategic thinking to guide projects from conception to completion. Our design team makes key decisions, communicates clearly with all stakeholders, and analyzes user data to inform choices. They ensure our products meet client needs, align with business goals, and deliver exceptional user experiences.

What we would like from you

As a Senior Product Designer at BLEN, you will lead the development of innovative digital solutions for our federal clients. Your responsibilities will include:

Strategic Design Leadership

• Collaborate with management, engineering, and product teams to shape design vision and strategy
• Guide cross-functional teams in delivering high-impact design solutions aligned with client goals
• Develop and maintain design initiative briefs and discovery artifacts to foster shared purpose and success metrics
  
  
  

Client and User Engagement

• Partner with clients to identify key challenges and prioritize user-centered outcomes
• Oversee design delivery, ensuring quality and adherence to client expectations
• Serve as the primary design point of contact for stakeholders
  
  
  

Design Expertise

• Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development
• Make critical decisions to keep projects on track and aligned with evolving client needs
• Balance program strategy with tactical design support as needed
  
  
  

Team Development

• Mentor and coach junior designers, fostering professional growth
• Build and maintain strong relationships with internal and external stakeholders
• Participate in grading candidate homeworks and panel interviews
  
  
  

Design Execution and Innovation

• Lead the delivery of design work including sketches, wireframes, UX flows, low and high fidelity prototypes
• Champion user needs and inclusive design in priority-setting and trade-off management
• Drive adoption of iterative, outcome-focused design practices
• Develop strategies that maximize value delivery within program constraints
  
  
  

Accessibility and Compliance

• Lead accessibility tasks inclusive of 508 compliance and stay informed of emerging accessibility standards
• Ensure design processes and deliverables comply with relevant standards and regulations
  
  
  

Your main goal will be to ensure our products effectively address our clients' challenges through impactful, user-centered design.

Basic Qualifications

Essential Requirements

• Bachelor's degree plus 7+ years of relevant experience
• Advanced experience in content design skills including plain language, inclusive content, concise writing, and content strategy
• Advanced knowledge of UX process and craft skills
• Experience tackling undefined, complex challenges with a strategic mindset
• Prior experience serving as a mentor to junior level team members
• Proficiency with design software such as Figma, Miro, Adobe or other designer tools
  
  
  

Preferred Skills And Experience

• Master's degree in Design, HCI, or related field
• Experience with design systems and pattern libraries
• Knowledge of emerging design trends and technologies
• Professional certifications such as UXPA, IxDA, or other related certifications
• Experience in government or public sector projects
  
  
  

Ideal candidates will demonstrate a blend of design expertise, leadership skills, and a commitment to continuous professional development and innovation in user experience design.

But, let's make this simple

Getting a really good Product Designer is difficult. We know that.

You're probably tired of getting calls from recruiters. Yep. We are too.

But, if you are a really good person that fits our team culture. We want to talk to you.

Get to know us

We are a small, creative and highly technical team.

Our heroes are the scrappy folks that dare to dream and do great things. We love people that care more about doing the right thing than taking a shortcut.

We believe in finishing projects and floor our clients by how much we cared about their project.

We believe in integrity and because we're small, we are very selective of our partners and clients.

We do not use phrases like 'human resource' because you are NOT a resource. You are a team member and we will treat you like one.

What you should expect from us

• We will treat you fairly
• We give you space to grow both personally and professionally
• We will hear your ideas even when we disagree -- especially when we disagree
• We will be equitable with our success and be honest with our challenges
• We will always tell you the truth. Even when the truth is difficult
  
  
  

Requirements

• Must be a US Citizen or legal resident and able to work domestically
• Must be able to attain low-level security clearance
  
  
  

Location

• Remote
• It’s unlikely, but there may be a need to travel to Washington, DC
  
  
  

Perks

• Work from anywhere
• Competitive pay
• A contribution to your health benefit
• The chance to work on high-visibility projects and make a significant impact
  
  
  

The salary range represents the compensation we expect to offer candidates who can perform the core responsibilities with minimal additional training. Actual compensation may vary based on factors such as skill set, level of experience, and scope of responsibility. Our recruitment team is available to discuss your specific salary requirements and to provide more information about how we determine compensation. We are committed to fair and transparent pay practices and encourage open dialogue about our compensation structure throughout the application process. We look forward to learning more about your qualifications and how they align with our framework.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)