ZS’s Program Management Office provides planning, delivery, and governance expertise to a wide range of clients and internal stakeholders. Our global organization is comprised of team-oriented, pragmatic, and results-driven people who thrive on solving challenging problems and driving the implementation of critical solutions. Our people come from diverse backgrounds, but share a passion for ensuring successful delivery of planned outcomes for our customers – both external clients as well as internal practice areas and industry verticals
Responsibilities:
Working closely with medtech clients on various projects and engagements
Provide guidance and consultative expertise
Participate and lead unstructured problem solving with the team and client on issues which arise during the course of a large program
Enables successful delivery of the client engagements
Ensures that project status, issues and successes are communicated and documented
Responsible for PMO processes and tools (e. g, project charter, Decision Logs, ticket management system, issue management, communication and reporting, knowledge management, etc.)
Partner with senior program leaders and client stakeholders to plan, and lead key initiatives
Add value by incorporating best of the class practices, models, ideas
Engage with client counterparts on delivery or project management issues, including tools/processes that are jointly led by ZS and client
Work directly with client counterparts to update and share performance summaries (financials, utilization, SLA metrics) with key stakeholders
Collaborate with the client team to set up meetings & workshops
Strong background in executing projects with multiple stakeholders, a deep understanding of Patient Services, and the ability to collaborate with cross-functional teams
Exceptional communication and presentation skills, especially when delivering insights and updates to our Leadership teams
Proficiency in creating and delivering presentations to Leadership teams is a key requirement
Qualifications:
8-10+ years of project management space
Experience with small bio pharma
Experience working in medical technology (medtech) space
Executive presence and ability to build and manage relationships
Experience in life sciences or pharma experience is a plus
Thorough understanding of project management phases, techniques and tools & reporting
Ability to work in Agile, Waterfall and hybrid methodologies
Strong knowledge of PMI and Agile project management standards and terminologies. PMI/PMP, Prince2, or Agile certification desired
Understands the prioritizes and able to escalates where necessary and help prepare a risk mitigation plan
Strong ability to implement processes, excellent oral and written communication skills, leadership skills and self-motivation, polished interpersonal skills, customer focus
Comfortable with ambiguity and willing to roll up his/her sleeves to achieve project success, thrives on unstructured projects and problem-solving
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Project Management and Information Technology
Industries
Business Consulting and Services
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