Senior System Administrator - Banking

United Texas Bank is a Dallas-based Texas business bank focused on providing creative, solution-focused service to help our clients achieve financial success. The strength of UTB is based on our ability to listen and react to our customer’s needs in a timely, personal, and professional manner.

We are currently seeking a highly qualified and motivated individual to join our team as a Senior Systems Administrator. This position reports to the Head of IT Operations onsite at our north Dallas office.

What You’ll Do:

• Setup and maintain on-prem server infrastructure including VMware Hosts and Virtual Machines.
• Maintain and support on-prem daily data backups.
• Maintain and support environmental devices such as PDUs, UPSs and Sensors.
• Maintain and support physical security access legacy and new systems.
• Support desktop/laptop operating system, hardware, software, peripherals and imaging of computers.
• Implements Windows based group policies and security groups.
• Work with users to resolve or escalate issues expediently and accurately in a timely manner.
• Provide evidence on audit requests.
• Potential after-hours on-call support.
• Performs other duties as required.
  
  

Position Requirements:

• 3 years of experience supporting a bank or financial institution.
• Experience with HP, Dell and Lenovo computers.
• Experience with Microsoft products such as Windows 11, M365, Active Directory, Message Quarantine and Tracking, and file/print servers.
• Experience with cloud-based collaboration tools such as Zoom, WebEx, and Teams.
• Experience with applications running on smart devices such as iPhone and Android.
• Experience with network protocols including TCP/IP, DNS, DHCP and VPN.
• Experience with security tools such as endpoint protection and MFA.
• Excellent customer service skills including listening and interpreting user requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
  
  

Education/Licensing

• An associate degree in computer science or related fields is a plus.
• Certification from CompTIA such as A+, Network+, Security+ and/or Cloud+ is a plus.
• Certification from Microsoft such as M365 or Azure is a plus.
• Excellent customer service skills including listening and interpreting user requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
  
  

UTB Employee Benefits

As a full-time UTB employee you’ll enjoy an array of benefits including a generous Paid Time Off allowance available for use during your first year along with a great paid holiday schedule. We also offer our employees a selection of other benefits including:

• Medical
• Dental
• Vision
• Telehealth
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Prescription Discount
• Life Insurance – Employer Provided
• Supplemental Life - Voluntary
• Short-term Disability
• Long-term Disability
• Employee Assistance Program
• Discount Legal Services
• ID Theft Protection Services
  
  

UTB is an equal opportunity employer. Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.