Senior Visual Designer

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S.

Recognized as a Top Workplace USA (2024)

Recognized as one of the Top Workplaces in Technology (2023, 2021)

INC 5000, Fastest growing companies in America (2023, 2022)

Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area

2020 NXT UP - Top Federal Emerging Technology and consulting firms

2020 Inaugural DC Metro’s Most Successful Companies

2020 Washington Technology Fast 50

NVTC Tech 100 (2020, 2019)

Job Description

Softrams is looking for a Senior Visual Designer to join our Human Experience (HX) team to provide visual design and interaction design expertise throughout the discovery, exploration, build, and evaluation of transformative digital products and services.You ’ll work under the guidance of a Lead Product Designer and in collaboration with other HX Practitioners (strategy, research, and design) as well as technology, product, and other key stakeholders. 

Federal Requirements:  

• Ability to obtain a U.S. Federal Position of Trust clearance designation. 
• Must reside in and be able to perform work in the United States. 
• Must have lived in the United States for 3 of the last 5 years. 
  
  

Required Qualifications

• Bachelor's degreein a related field.
• 5 or more years of experience working in a related role
• Experience in the following areas:
• Researching, defining, maturing, and implementing visual styles for digital interfaces, including building and maintaining design systems and documentation to ensure consistency across digital products and services. 
• Applying Human Centered Design (HCD) and User Centered Design (UCD) practices. 
• Creating mood boards, style guides, and prototypes to communicate design concepts. 
• Developing and maintaining brand guidelines, aligning brand identity with business goals. 
• Designing intuitive and engaging user interfaces (UI) and interactive elements using wireframes, flowcharts, and prototypes (ranging from low to high fidelity). 
• Crafting visually appealing graphics, layouts, typography, and high-quality visual content for various digital platforms. 
• Designing usable, accessible, and empowering B2B and B2C services and products. 
• Developing custom and enhanced illustrations and generating compelling visual content for digital campaigns and social media. 
• Collaborating with cross-functional teams, including developers, product managers, users (customers, agents, and business), Subject Matter Experts (SMES), and clients. 
• Documenting and presenting design decisions for a wide range of audiences. 
• Staying updated with industry trends, incorporating best practices into the design process. 
• Advanced proficiency with tools like Figma, Adobe (Photoshop, Illustrator, etc.), Atlassian (Jira, Confluence), and Microsoft (PowerPoint, Word, etc.) and understanding of HTML/CSS and front-end development principles and frameworks. 
• Applying diversity, equity, and inclusivity (DEI) best practices to HCD work. 
• Identifying design challenges, provide innovative solutions, adapt designs based on user feedback, and manage multiple projects to meet deadlines. 
• Working in Agile environments like Scrum, SAFe, or Kanban. 
  
  

Additional Requirements

• Samples of work that can show your familiarity with both research and design are required to be considered for this opportunity, this can be in the form of a presentation, case studies, readouts, etc. 
• Preference for those with experience around usability and building 508-compliant web applications. 
  
  

Responsibilities

• Meet with team leads and various stakeholders to review scope and goals for design work 
• Research, define, and implement visual styles for digital interfaces, including building and maintaining design systems and documentation 
• Design intuitive and engaging user interfaces (UI) and interactive elements using wireframes, flowcharts, and prototypes 
• Track priorities in the form of Jira tickets to ensure clarity, accountability, and alignment 
• Participate in Agile ceremonies 
• Review and discussing work from other team members 
• Collaborate with cross-functional teams, including developers, product managers, users, SMEs, and clients 
• Identify design challenges, provide innovative solutions, and managing multiple projects to meet deadlines in an Agile environment 
• Documenting and presenting design decisions for a wide range of audiences 
• Work with frontend engineers to build and manage design assets, style guides, and design fidelity in the implemented application 
• Stay updated with industry trends and incorporating best practices into the design process 
• Create visually appealing graphics, layouts, typography, and high-quality visual content for various digital platforms 
• Communicate effectively and adapt to diverse audiences (technical, non-technical)
• Participate in sharing lessons learned, new concepts, methods in learning events like brownbag sessions, DEMO Days and external events like meetups, conferences, and webinars 
  
  

Benefits And Perks

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available.
• Retirement 401(k) plan with employer matching. Immediate vesting.
• Vacation and sick leave.
• Maternity and parental leave.
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards.
• Company-sponsored role-based training and certifications.
• Monthly DoordashDashPass subscription.
• Group discounts via LifeMart ADP
  
  

Public Trust Clearance

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams

Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable.

EEO Statement

Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com

Know your rights poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf