Physical Requirements: Position requires walking, standing, stooping, bending and lifting of up to 25 lbs. Ability to carry and balance trays.
Working hours: Schedule will be dictated by Food & Beverage Manager. Hours per day may vary depending on hotel occupancy and business demand. Overtime may occur occasionally due to special events or when full occupancy occurs.
Job Duties:
Greets guests at assigned tables and ensures each guest has a menu and takes drink order at that time.
Obtains meal order and gives order to kitchen staff for preparation.
Obtains food when ready and delivers order to guest.
Must be knowledgeable of all food items, their preparation and their price. Learns daily specials and promotes according to procedures.
Follows all franchise and health department safe food handling procedures.
Returns to each assigned table periodically to ask if additional items are needed.
When the meal is completed, a dessert is suggested.
Presents check to guest and thanks them for dining with us.
Refill all condiments and supplies at wait station upon completion of shift.
May process and deliver room service orders on occasion.
Performs other related duties as requested by the host/hostess or food & beverage manager.
Qualifications and Skills needed:
High school diploma or equivalent preferred but not required.
Prior wait experience required
Must have good personal grooming habits.
Must be able to read and write tickets and communicate with guests.
Pleasant attitude and customer service oriented.
Team Player
Department: Food & Beverage
Supervisor: Food & Beverage Manager
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Graphic Design
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