CO-OP Restaurant and Lounge is currently seeking a Server to provide genuine hospitality and the highest quality of service to our guests. The ideal candidate can create an engaging environment, providing courteous, responsive, guest-centered service.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Provide the highest and most efficient level of hospitality and customer service expected by our guests
Understand and improve dining service standards and guest relations. Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems
Explain menu items to guests, understand allergy concerns, and answer general inquiries. Maintain accurate knowledge of all menu items and beverage programs
Be a team player, assist others when and where necessary to ensure a seamless guest experience
Complete the setup and breakdown of a section,includingdetailed cleaning of work area and surrounding areas
Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails
Maintain a safe and clean work environment
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times
Education: High school diploma or general education degree (GED)
Experience: 2+ years experience in a fine dining or upscale casual environment
Flexibility to work any shift, including evenings, weekends, and holidays
Excellent verbal and written interpersonal communication skills
Proficiency in English required. A second language is desirable
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
Ability to positively communicate and interact with all hotel departments
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs
Ability to stand for long periods indoors with a thematically climate-controlled workstation
Study Hotels is a drug-free workplace. Pre-employment drug test and background check required
About Us
CO-OP Restaurant & Lounge, connected to The Study at University City, is an energetic restaurant featuring great food and spirited hospitality positioned at the bustling corner of 33rd and Chestnut Streets.
The Study at University City, the second property of the Study Hotels brand, is located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia, PA.
The 212-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including three custom designed museum cases showcasing artifacts from nearby museums, custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free, and a European-inspired café. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age
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Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
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