The Service Technician will need to diagnose, adjust, repair, or overhaul compact and agricultural equipment.
Essential functions:
To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Troubleshoot, maintain, and repair compact and agricultural equipment
Diagnose, repair, adjust, and modify components
Interface positively with Service Writers, leadership team, the parts department, vendors, and customers
Keep paperwork updated and submitted upon completion
Meet certification requirements
Meet and maintain efficiency labor goals
company-wide expectations:
Remain drug and alcohol free while on Company premises and within the scope of duty
Understand and comply with all Sanco Enterprises policies and procedures
Observe safety and security policies and procedures and use equipment and materials accordingly
Duties may be added, deleted, or modified at any time, at the discretion of management, via written, verbal, formal, or informal means
Work in a constant state of alertness and safe manner
core competencies:
The strategic skills listed below are needed to perform the job satisfactorily.
Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains necessary communication
Interpersonal Skills – maintains open communication with fellow employees, supervision, and management, remains open to others’ ideas and exhibits willingness to try new things
Planning/Organizing – prioritizes and plan work activities and uses time efficiently
Quality Control – demonstrates accuracy and thoroughness and monitors own work to ensure quality
Adaptability – adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Professionalism – maintains a professional appearance and attitude at all times
knowledge, education and/or experience:
Requires a high school diploma or general education diploma (GED)
Technical degree or certification is a plus
skills:
Written and verbal communication skills
MS Outlook skills
Diagnostic tools skills
On-line parts catalog experience
abilities:
Work with diagnostic computers for troubleshooting and repairs
Use computers for web-based training and work order system
Work independently in a field service environment while displaying a professional confident relationship with the customer
Exhibit a strong mechanical aptitude
Possess a clean driving record
working conditions:
Exposure to varying weather-related temperatures (both inside and outside)
Moderate exposure to moving objects and mechanical parts
Moderate exposure to chemicals and fumes
Moderate noise level
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Internet Publishing
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